Technical Support Analyst
Troubleshooting complex client issues to determine the root cause for remedy
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Hasmik Galstyan is listed as QA Engineer at V-Mobile based in Armenia. AeroLeads shows a matched LinkedIn profile for Hasmik Galstyan.
Hasmik Galstyan previously worked as Technical Support Analyst at Egain Corporation and Systems Analyst/Quality Assurance Analyst at Stewart Lender Services. Hasmik Galstyan holds Master Of Sciences, Computer And Information Sciences from American University Of Armenia, University Of California Affiliate.
Quality assurance analyst with software development background
Listed skills include Xml, Sql, Software Development, Mysql, and 42 others.
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San Jose California
Troubleshooting complex client issues to determine the root cause for remedy
Houston, Texas Area
• Analyzed business requirements and system design documents to improve product quality and resolved production stoppage issues• Developed SQL/T-SQL queries from high level technical requirements• Generated statistical reports for management utilizing SQL/T-SQL queries and stored procedures• Developed PowerShell scripts to automate manual processes• Certified programming results to meet client requirements and to adhere to Service Level Agreements (SLA)• Analyzed .Net C# source code to verify program logic’s mapping to business requirements• Evaluated various technical systems that drive and support a high volume production environment• Normalized client supplied data for importing into database using Excel and Excel Visual Basic for Applications (VBA) macros• Consulted with software developers, business analysts, and project managers to achieve business goals
Developed data flow analysis passes using LLVM compiler framework
• Developed SQL queries to verify clients data, debug and run existing stored procedures and functions• Managed software development time-lines by prioritizing development and testing of features • Executed functional, negative, regression, acceptance, load/performance, security, browser compatibility tests• Evaluated and managed website content for usability • Identified, reproduced and reported defects• Verified defect fixes and perform regression tests to ensure the quality of software releases
• Provided technical support to students and professors • Deployed, tested and maintained software applications
• Analyzed customers CRM frameworks and drafted requirements for next generation CRM software • Supported and maintained customer CRM systems
Minor in Business Management Masters Thesis: “E-Voting System” for any local database using cryptographic algorithms to provide high level.
Quick answers generated from the profile data available on this page.
Hasmik Galstyan is listed as QA Engineer at V-Mobile.
Hasmik Galstyan is based in Armenia.
Hasmik Galstyan has worked for Egain Corporation, Stewart Lender Services, Rice University, Red Planet Marketing Gmbh, and American University Of Armenia.
You can use AeroLeads to view verified contact signals for Hasmik Galstyan, including work email, phone, and LinkedIn data when available.
Hasmik Galstyan holds Master Of Sciences, Computer And Information Sciences from American University Of Armenia, University Of California Affiliate.
Hasmik Galstyan is listed with skills including Xml, Sql, Software Development, Mysql, Eclipse, Javascript, Uml, and Access.
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