Hasmik Galstyan Email & Phone Number

San Jose California

Troubleshooting complex client issues to determine the root cause for remedy

Houston, Texas Area

• Analyzed business requirements and system design documents to improve product quality and resolved production stoppage issues
• Developed SQL/T-SQL queries from high level technical requirements
• Generated statistical reports for management utilizing SQL/T-SQL queries and stored procedures
• Developed PowerShell scripts to automate manual processes
• Certified programming results to meet client requirements and to adhere to Service Level Agreements (SLA)
• Analyzed.Net C# source code to verify program logic’s mapping to business requirements

Developed data flow analysis passes using LLVM compiler framework

• Developed SQL queries to verify clients data, debug and run existing stored procedures and functions
• Managed software development time-lines by prioritizing development and testing of features
• Executed functional, negative, regression, acceptance, load/performance, security, browser compatibility tests
• Evaluated and managed website content for usability
• Identified, reproduced and reported defects
• Verified defect fixes and perform regression tests to ensure the quality of software releases

• Provided technical support to students and professors
• Deployed, tested and maintained software applications

• Analyzed customers CRM frameworks and drafted requirements for next generation CRM software
• Supported and maintained customer CRM systems

Master Of Sciences, Computer And Information Sciences

Minor in Business Management Masters Thesis: “E-Voting System” for any local database using cryptographic algorithms to provide high level.

Bachelor Of Sciences, Honors Diploma, Applied Mathematics