Hasna Ali

Hasna Ali Email and Phone Number

System Support Specialist at London North Eastern Railway @ London North Eastern Railway
york, united kingdom
Hasna Ali's Location
Greater London, England, United Kingdom, United Kingdom
Hasna Ali's Contact Details

Hasna Ali personal email

n/a
About Hasna Ali

Hasna Ali is a System Support Specialist at London North Eastern Railway at London North Eastern Railway. She possess expertise in administrative assistants, customer service, customer oriented, business process improvement, team leadership and 15 more skills. She is proficient in Arabic, English, Hindi and Urdu.

Hasna Ali's Current Company Details
London North Eastern Railway

London North Eastern Railway

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System Support Specialist at London North Eastern Railway
york, united kingdom
Website:
lner.co.uk
Employees:
569
Hasna Ali Work Experience Details
  • London North Eastern Railway
    System Support Specialist
    London North Eastern Railway Jul 2019 - Present
    London, England, United Kingdom
    Completing reports for regional CEMs for Service Loss. Whilst working as part of a close-knit team, delivering briefs, training to on board crew. Creating spreadsheets, reports from data using back office, as well as . updating Product list in back office, adding, deleting products, or editing details.Creating User accounts for Crew, allow them to use EPOS whilst onboard. Updating old paper processes to electronic processes using programs like Power Apps.
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  • Gtr (Govia Thameslink Railway)
    Train Dispatcher
    Gtr (Govia Thameslink Railway) Sep 2018 - Jul 2019
    London, England, United Kingdom
    • Delivering high levels of Customer Service to daily commuters, passengers.• Working in collaboration with colleagues, Network Rail, contractors, and everyone that passed through the station. • Upholding the strict policies regarding Health & Safety, being observant, accountable, and vigilant (H.O.T process).• Service customers in the Travel centre with the purchase of tickets, refunds, amendments, cash handling. • Dispatching trains, ensuring that all competencies are followed, kept up to date.• Liaising with Metropolitan, City and British Transport Police to provide reports of any breaches and illegal activities.
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  • Transport For London
    Compliance Officer
    Transport For London May 2017 - Aug 2018
    London, Greater London, United Kingdom
    Working day to day, integrating as a part of a compliance delivery team to ensure the safety of public, passengers as well as Private Hire & Taxi Drivers.
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  • Mcdonald'S Corporation
    Crew Trainer (Team Leader)
    Mcdonald'S Corporation Dec 2011 - Mar 2018
    View
  • Equinox Business Consulting
    Business Analyst
    Equinox Business Consulting Nov 2015 - Sep 2017
    Putney
    I have the exciting task of analysing telecom invoices for our clients that wish to transfer their current provider(s), comparing the market and finding them the best solution for their telecom needs. Learning the favourite tricks of the telecoms trade, such as; charging nasty minimum charges. Furthermore working with our various partners to provide good service to their customers. Also learning acronyms of the telecom industry, there are a lot! I wish to help our customers to get the best out of their telecom service, as a lot of small and medium business depend on their telecom service for 80-90% of their trade.

Hasna Ali Skills

Administrative Assistants Customer Service Customer Oriented Business Process Improvement Team Leadership Training Business Analysis Sales Analysis Management Telecommunications Customer Experience Customer Satisfaction Account Management Microsoft Office Business Strategy Solution Selling Managed Services New Business Development B2b

Hasna Ali Education Details

Frequently Asked Questions about Hasna Ali

What company does Hasna Ali work for?

Hasna Ali works for London North Eastern Railway

What is Hasna Ali's role at the current company?

Hasna Ali's current role is System Support Specialist at London North Eastern Railway.

What is Hasna Ali's email address?

Hasna Ali's email address is ha****@****s.co.uk

What schools did Hasna Ali attend?

Hasna Ali attended University Of Greenwich, Croydon College.

What are some of Hasna Ali's interests?

Hasna Ali has interest in Children, Economic Empowerment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Health.

What skills is Hasna Ali known for?

Hasna Ali has skills like Administrative Assistants, Customer Service, Customer Oriented, Business Process Improvement, Team Leadership, Training, Business Analysis, Sales, Analysis, Management, Telecommunications, Customer Experience.

Who are Hasna Ali's colleagues?

Hasna Ali's colleagues are Lee Tempest Aciro, Sharon Dodds, Temi A, Kirsty Ware, Gareth Middlebrook, Yinna Tanaka, Faith Townsend.

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