Performs admin tasks, assists in data analysis, and supports system developers. Handles correspondence, tax matters, and aids in data search and collection.

SocialX is a research company that provides consulting services and a research platform in the field of technology and information based in Bandung. We focus on analyzing social media data using social computing and big data.- Responsible for marketing and interactions that occur on social media- Managed company social media, such as Instagram & TikTok

- Responsible for timely, accurate, and informative email responses to customers.- Providing effective solutions to > 1000 complaints and concerns from customers.

- Formulating marketing strategies- Analyzing social media trends- Designing, producing, and editing content video for promotional needs

- Conducting confirmation calls to customers to verify their order details, such as address and name completion.- Resolving customer queries and complaints- Maintaining an accurate record of daily calls and sales activities.- Meeting daily sales targets.- Monitoring the KPIs and sales achievements of each team members.

- Managed production, marketing, and sales of 215 merchandise products in 3 months- Plan and manage 10+ creative content related to Entrepreneurship on the Entrepreneurship Division's social media, such as Instagram and TikTok- Create a work program proposal and accountability report for the Merchandise work program

- Provide a comprehension of databases management systems using SQL- Explain courses that focus on managing databases based on SQL using PHPMYADMIN tools- Taught >40 students and assessed the work of practical participants

The Java Business Competition, known as JBC, is an international competition organized by UKM SEARCH Telkom University. In 2021, JBC successfully held three branches of competition, such as Call for Paper, Business Plan, & UI/UX Design, and an international standard webinar event that presented several speakers who have creative capabilities in the digital era.- Succeed held three international scale business competitions with more than 80 teams- Succeed held an international scale business webinar with 1600+ registrants- Established cooperative relationships with external and internal parties- Maintained Java Business Competition's social media- Collaborated with 52 media partners to promote the events

- Processing orders and transactions- Managed the shipment and receipt of all products from customers to be shipped in time- Managed the tracking and sending of orders to customers- Verifying the products arrive on time and to the right customer

- Maintains database by transferring archive data of > 900 labors from paper formats into database systems