• Site Planning, Installation, System Integration, Application Training, Maintenance and Repair of medical devices across the U.A.E.• System configuration & calibration, system testing & connectivity, acceptance & commissioning, PPM procedures, system upgrades, modifications, troubleshooting and maintaining installed base.• Acquire and maintain general/specialized test equipment, general/critical spare parts, QC/calibration phantoms and system backup archives.• Manage & supervise service operations and provide sales support.• Expert communication skills involved liaising with customers, manufacturers, government/private institutions and subcontractors for upgrades, repair quotes, proposals and completion of contracts.• Organise and perform product demonstrations, create lockout specifications and prepare equipment offering.• Hosting product awareness seminar at various venues and organising exhibition stands at Arab Health every year since 1991.• Maintain product knowledge, organise applications, sales and service trainings in coordination with manufacturers. Attended numerous product trainings organised by renowned manufacturers (details at end).• Gain confidence of customers (administration, purchase, planning, engineering departments, etc.) and provide support on product performance, train new staff and maintain regular follow-ups to keep end users up-to-date.• Taking initiative to compete in the market by acquiring emerging medical device agencies for the company..

• Job responsibilities included; demonstrations, preparing lockout specifications, equipment offering. Propose & coordinate; installation layout plans, site preparation, dealing with sub-contractor and organising system delivery.• Installation & calibration, configuration & system integration with PACS, testing & commissioning of the Radiology imaging systems.• Hitachi - CT Scanners (64/128 Slice) including Cardiac Angiography and TeraRecon.- Ultrasound Systems including High End and Basic Systems.• Protec - Digital X-ray Systems.• Lodox - Whole Body Linear Scanners at Rashid, Madinat Zayed and SKSH Hospitals.- Researched and worked closely with Sedecal to develop new software of DRAC to increase the life span of X-Ray Tubes used in Lodox Systems.• Stephanix - Digital Dynamic Remote System (D²RS) - for fluoroscopy, radiography and direct digital exposures.- Mobile DR Systems with 50kW Generators.• Hologic - Design and Implementation for the solution of Mobile Digital Mammography system on a Truck Van. Systems at Tawam Hospital Al Ain and Madinat Zayed Hospital.- Provided regional support, upon request from Hologic, performed installation and training of Bone Mineral Densitometer Systems outside UAE.- Execution of various projects for Woman Healthcare involving Breast Biopsy Prone Table, Digital Mammography and Bone Densitometers.- Imparted Osteoporosis awareness and diagnostic procedure trainings to groups of doctors and medical staff in seminars.• GE - Equipped Health screening centres with GE X-Ray system and with remote diagnostic stations connectivity at the major Hospitals.- Various installations of Cath lab, CT-Scanners, X-Ray Systems , Gamma Cameras, Ultrasound Scanners, Echo Systems and other Medical Imaging devices.• Agfa - Implementation of AGFA PACS / RIS solution for Dubai Health Authority. Project integrates enterprise level network to link all Hospitals and Health Care Centres of Dubai Government.

• GE Marquette - Equipped several Hospitals in UAE with Patient Monitoring Systems.- Designed, offered and implemented patient monitoring network consisting of more than 150 devices in different departments of the SKMC Hospital. This was the largest patient monitoring network in 1996 outside USA, providing patient physiological waves & data available across the hospital. - Installed Cardiac Cath-lab Physiological Monitoring, Management and diagnostic systems, Stress Test, Holter, ECG, Telemetry and other cardiology diagnostic products.- Coordinated Y2K implementation with several manufacturers and customers on behalf of the company.• SunTech - Exercise and Holter BP Monitoring System• Zoll - Defibrillators (more than 70), installed and maintained various models.• Hamilton - ICU Ventilators, demonstration and maintenance.• Hellige - Patient Monitoring Systems & Cardiology Diagnostic Equipment• KONE - Patient Monitoring Systems from Finland• Martin - Surgical Diathermy• Enraf - Physiotherapy Systems

• Sysmex - Introduced Haematology Analysers from Sysmex (Japan) in United Arab Emirates.- Performed demonstrations and conducted customer training on the use and maintenance of the of the entire product range of Fully Automatic 3/5 part differential and Semi-Automatic. - Equipped more than fifty laboratories across UAE.• AVL - Installed Blood Gas and Electrolyte Analysers at different Hospitals.- Product range includes OMNI, Compact, 9XX series.- Trained staff on QC and maintenance procedures.• Roche - Provided maintenance on Chemistry Analysers.- Most of the Auto Analysers included ISE Module.• Tecnomara - Media Preparation Systems. Automation from powder to fresh media - Homogenization, heating, sterilization, cooling and holding at pouring temperature.• Contraves - Haematology Analysers• Technicon - Chemistry Analysers & Haematology Anaysers• ABX - Haematology Analysers

• Complete Project evaluation, recommendations, implementation and execution of the Turnkey projects for different Hospitals and Healthcare Centres in UAE.• Prepared technical offers for maintenance contracts awarded to Al Razi for Major Hospitals and Medical districts. Awarded projects include entire Tawam Hospital, Al Ain Hospital, Mafraq Hospital and Ajman Medical District.• Installed and maintained HGM ophthalmic & dermatology Laser, and many other Medical devices.• Provided solution and developed strategy for fast recovery of the computers used in Medical Systems.• Proposed and implemented IT system and Website for the Al Razi/ Ibn Khaldoon organisation.

• Worked at the AVL Athens office with a Greek work and residence permit. Also provided service support to distributors from the Middle East Region.• AVL Products included Datex Anaesthesia Monitors, Bear Ventilators, AVL Blood Gas/ Electrolyte Analysers and Haematology Analysers from Sysmex (Japan) and Contraves (Switzerland).• After undergoing product specialised trainings, hosted trainings for Middle-Eastern distributors at the AVL training centre.• Set up service operations across Libya, handling the entire territory independently.• Maintained AVL products including Datex Anaesthesia Monitors, Bear Ventilators, AVL BG & Electrolyte Analysers and Haematology Analysers.• Initiated service operations in Kuwait for AVL Products.

• Worked with the largest company in Pakistan (at the time), dealing with various Medical & Scientific Equipment. • Job responsibilities included installation, configuration, calibration, demonstration, customer training, commissioning, maintenance, up-gradations, repairs, troubleshooting and training engineers from branch offices.• Attending exhibitions and seminars to support product marketing and demonstrations.• Travelled across the country to provide service support for AVL, Hellige, Enraf-Nonius, Amplaid (Amplifon), Nihon Kohden, ABX, Pye-Unicam, KLS-Martin, Downs surgical, Mettler, Airshield and Technicon products.• Supervised equipping newly built Sheikh Zayed Hospital in Lahore.• Equipped newly built Islamabad Hospital Complex now named Pakistan Institute of Medical Sciences (PIMS).• Refurbishing of National Institute of Cardio Vascular Diseases (NICVD) by Marubeni Corp. Japan.• Installed Centralised Patient Physiological Monitoring systems from Hellige across Pakistan.• Achieved best trainee award from AVL Medical Instruments.• Attended product specialist trainings in Switzerland, Germany, Finland, Singapore, and Japan and also from the visiting representatives of the various manufacturers.• Performed several demonstrations and exhibitions to successfully secure sales deals.• Worked on X-Ray, Mobile C-Arms, Angiography and Ultrasound equipment from Shimadzu.• Served as Product Specialist for equipment from AVL, Hellige and Technicon companies.