• Managing and growing Nayatel’s cloud services footprint in the region• Establishing strong bond with enterprise segment & maintaining customer experience to increase Revenue.• Identify and analyze corporate customer’s requirement and use to convince them to choose Nayatel.• Build and maintain strong, long-lasting customer relationships• Seeking out new opportunities constantly through meetings and references.• Provide trainings to new staff on the product knowledge, market techniques in generating leads.• Coordinate, lead, manage and follow up with a range of key stakeholder to make customize solutions.• Providing Web Hosting and Business Email Solutions to corporate sector• Seeking out new opportunities constantly through meetings and references• I am a focal point of contact for end-to-end solutions & support for all clients.• Ensure the timely and successful delivery of our digital solutions which includes; > Cloud Solutions > DDos Protection > Web Security > Business Email Solution > P2P circuits. > Kaspersky Security Solutions.

Corporate Account ManagerNayatel (Pvt.) Ltd. Islamabad, Pakistan• Solution providing to major SLA clients for DPLC, P2P, E1’s based links• Project Management of services – from initiation to implementation and delivery• Preparing Tender document and participation in biding.• Reviewing bids, costing and pricing for large scale opportunities • Solution designing for Dark Fiber connectivity – from pair allotment to network design and feasibility• Providing of internet links to nationwide customers and non-coverage area customers with interconnect partners• Providing HRMS solution to different companies to manage data of their employees.• Providing Billing/CRM solution to different enterprises to manage billing of their customers.• Providing day to day support to interconnect partners, banks and other clients • Managing team Corporate Solution• Lit Fiber solutions for managed capacity corporate clients• Management of Interconnect partners for solutions and partnered projects• Wireless/Radio links provisioning for non-coverage areas• Sector Corporate Solutions – Project Management / Technical Sales

Senior Account ManagerNayatel (Pvt.) Ltd. Islamabad, Pakistan▪ Providing solutions/sales to Corporate/SLA clients/Priority customers▪ Dark Fiber Connectivity sales ▪ Domestic Private Leased Circuits sales ▪ Multi-Protocol Label Switching connectivity sales ▪ Lit Fiber for Managed capacity sales ▪ Interconnect sales and support▪ Project Management / Technical Sales▪ Providing solution for Value Added Services from majorly systems related. ▪ Email hosting solution for major corporate clients and from medium to large scale offices ▪ Web Hosting solution supporting .PHP and .ASP platforms and on dedicated servers▪ Virtual Private Server solution designing.▪ TLD registrations from InterNIC and PKNIC ▪ Sector Value Added Services – PresalesKEY ACHIEVEMENTS▪ Handling interconnects and major corporate clients like Multinet, Trans World, Link Dot Net, Supernet, SCB, Circlenet, Skytelecom, Fditelecom etc. ▪ Participated in different Tenders for provisioning of Internet, Cloud and VAS services.▪ Highest VAS revenue in May-2019 Team Effort. ▪ Representing the client's interest and making business cases feasible and beneficial for both parties▪ Worked in Nayatel ad of Independence Day (Aug-2019).

Senior Management ExecutiveNayatel (Pvt.) Ltd. Islamabad, Pakistan ▪ Coordination with Banks for different integrations/projects.▪ Preparation of Monthly Revenue and Recovery Reports▪ Preparing Churn report and discussing with VP Sales and finance.▪ Preparation of monthly revenue sharing report with customers as per contract. ▪ Meeting with Corporate clients for customer retention.▪ Inter department meetings to improve internal processes.▪ Managing front office ensuring minimum serving and waiting time.▪ Finalizing agreements with banks including rates and terms & conditions for the integration projects.▪ Systematic improvements to save the time and cost of the company.▪ Recovery of Corporate customers to ensure maximum collection.▪ Handling company’s top accounts (Embassy's, Telecom Companies & Universities)KEY ACHIEVEMENTS▪ Consistently achievement of Recovery Target where maintained same percentages for my teams with rigorous follow-up. ▪ Identification of Loophole in Payment Module which could have caused a immense fraudulent activity in Cash Management.▪ Successfully completed Integration Projects with Standard Chartered Bank, Habib Bank and Dubai Islamic Bank. ▪ Awarded “Best Customer Services Awards” for outstanding feedback from embassy customers.▪ Received special “Letter of Appreciation” from U.S. Embassy Islamabad for providing customer services to diplomats.

Management ExecutiveNayatel (Pvt.) Ltd. Islamabad, Pakistan ▪ Coordination with customers, on calls/emails and in person, regarding their queries related to Monthly Billing and assisting them in resolution of any disputes. ▪ Meeting with corporate customers on weekly and monthly basis in order to timely sort out queries and ensure timely inflow of collections with continuous follow–ups. ▪ Preparation of daily recovery report to summarize % of target met by team and discussing future strategy to maximize weekly/monthly recovery. ▪ Assigning monthly recovery targets to all executives in form of a Revenue Report, while reporting monthly and quarterly target achievement to CEO.▪ Ensuring all targets and KPIs are met while reporting on KPI achievement on monthly basis to HODKEY ACHIEVEMENTS▪ In this role implemented the Automated Tax Generation Report which brought significant value addition to the company. ▪ Played an important part in Reducing Serving and Waiting Time in customer care office. ▪ Awarded one 'Fast Track Promotions' on outstanding performance in Nayatel.

Corporate Support ExecutiveNayatel (Pvt.) Ltd. Islamabad, Pakistan ▪ Reconciliation of Customer’s Accounts between Billing and Financial software▪ Follow up of invoices of corporate customers.▪ Any task/report assign by managers.▪ Process the Refund of the client’s.▪ Provide feedback of the customers to the management for improving the services.▪ Follow-up and track on customer enquiries.▪ Training to the new team members.▪ Awarded as ‘Employee of Quarter’ for extra-ordinary performance in Nayatel.

Senior Support ExecutiveNayatel (Pvt.) Ltd. Islamabad, Pakistan ▪ Reconciliation of Customer’s Accounts be▪ Petty Cash Disbursement.▪ Handled customer interactions.▪ Managed to keep records of customer interactions, transactions, complaints.▪ Provided feedback of the customers to the management for improving the services.▪ Process the Refund of the client’s.▪ Awarded as ‘Employee of Quarter’ for extra-ordinary performance in Nayatel.