Engaged with customers by locating items, providing recommendations, and delivering customer service.Cooperated with book floor team in order to maintain an organized and clean environment for customers.Recognized by management for exceptional performance of duties and exceeding customer expectation.Maintained a clean work area to promote efficiency and cleanliness and prevent safety hazards for others. Trained new workers on diligently completing work duties to achieve outstanding customer satisfaction.Performed yearly inventory check and audited outside company's counts for store inventory Resolved customer issues with their NOOK electronic devices by creating solutions and suggestions

Involved with preparing merchandise for customers in order to ease transportation of goods to their vehicle.Organized Merchandise and resources (grocery bags, carts, etc.) to maximize results of store performance.Supported the cashier team by acting as back up when customer to cashier ratio prevented the best service.