CAKE Division:CAKE provides a SaaS-based solution to track, attribute and optimize the performance of digital marketing spend, in real-time. Bringing clarity to multi-channel marketing campaigns, CAKE empowers advertisers, publishers, and networks with the insight to make intelligent marketing decisions.• Deliver excellent client experience which promotes a high level of confidence through service excellence, fast cycle time, product expertise, follow-up in communication, and… Show more CAKE Division:CAKE provides a SaaS-based solution to track, attribute and optimize the performance of digital marketing spend, in real-time. Bringing clarity to multi-channel marketing campaigns, CAKE empowers advertisers, publishers, and networks with the insight to make intelligent marketing decisions.• Deliver excellent client experience which promotes a high level of confidence through service excellence, fast cycle time, product expertise, follow-up in communication, and accurate results in deliverables.• Escalating Urgent issues to DEV or DEV OPS support when relevant via Freshdesk• Working closely with Account Managers and VIP clients directly, via phone, email, Chat, and providing technical knowledge• A liaison between client and other departments. Providing assistance during both UK and US Hours.• Primarily work on reviewing ticket requests submitted by internal/external clients through FreshDesk.• Engaging on a weekly basis with the product team in the US and working collaboratively on new releases and testing phases Show less

• Managing customers account and providing support• Dealing with all aspects of the project (Inbound Sales)• Using an existing network of industry contacts to generate new business• Leading and training other members of the team (Floor Floating)• Ensuring necessary actions are undertaken by the claims and other teams• Maintaining and expanding relationships with existing customers• Achieving monthly targets

• Managing a portfolio of accounts• Dealing with all aspects of a campaign• Using an existing network of industry contacts to generate new business• Leading and training other members of the account team

• Identifying new sales leads• Pitching products and/or services• Maintaining fruitful relationships with existing customers

• Managing and Developing Business Globally• Management of Business Accounts• Facilitating Deals and Transaction with International Client• Negotiation and Closing of Transactions

Person Verification Expert, Data Management, Data Filtration, Quality Assurance• Responsible for Research and employee verification based on US/Canada and Managing Leads • Manages content development based on accurate & focused research. • Provides creative, professional write-ups to Business units and Enterprise on a wide range of areas including technical fields. • It manages content generation through a team of dedicated professionals who excel in qualitative &… Show more Person Verification Expert, Data Management, Data Filtration, Quality Assurance• Responsible for Research and employee verification based on US/Canada and Managing Leads • Manages content development based on accurate & focused research. • Provides creative, professional write-ups to Business units and Enterprise on a wide range of areas including technical fields. • It manages content generation through a team of dedicated professionals who excel in qualitative & quantitative research and who have excellent expressive skills.• Efficiently in internet search skills, passionate writing skills, ability and willingness to take up challenges with new content development. Show less

Customer Relations Officer

Customer Support and Customer Relations

Customer Service Representative