Hassan Abid Email and Phone Number
Hassan Abid personal email
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Hassan Abid's journey is truly impressive and showcases a diverse range of accomplishments and experiences. As a family-oriented individual, he takes pride in his roles as a son, husband, brother, and father of two wonderful kids. He has pursued a comprehensive education, earning two undergraduate degrees in Commerce and Applied Psychology, and three master's degrees in MBA, MSc Psychology, and MS Psychology. His passion lies in clinical psychology, which is evident from his pursuit of a Doctor of Philosophy in Clinical Psychology (Ph.D.).Hassan's professional journey began at the age of 18 when he started working as a Customer Service Trainer in a telecommunications company. Over eight years, he gained valuable experience and decided to transition to the role of a Brand Manager, where he worked with Huawei mobiles for three years.In 2019, Hassan shifted his focus to the US market and started working with IT and Insurance Industry services, catering to more than 15 clients. This experience led him to establish his first venture, Incomsol Inc., in 2021, based in Wilmington, Delaware. Incomsol serves as a one-stop shop for premium box packaging products globally.Another venture under Incomsol Inc. is Hub Haptic, which specializes in Full-service Digital Marketing along with recruitment and placement of quality virtual, administrative, and executive assistants.With more than 14 years of experience in various domains such as lead generation, technical IT sales management, printing, box packaging, brand activation, sales training, product launch, marketing strategy, distribution, and planning, Hassan has become a client-focused and strategically agile business developer.His managerial skills are highly regarded, particularly in process improvements and driving growth in performance and service channels. He has a broad skill set in ATL (Above The Line) and TTL (Through The Line) marketing strategies and is experienced in project planning and marketing campaigns.Outside of his professional life, Hassan enjoys spending quality time with his family and friends, engaging in unplanned travels, and pursuing leisure activities like playing video games and watching movies. He finds happiness in savoring different types of cuisine.Overall, Hassan Abid's journey reflects dedication, versatility, and a strong entrepreneurial spirit. His blend of experience in diverse fields and his passion for psychology and business development makes him a well-rounded and accomplished individual.
Wulf Wear
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Executive Assistant To Jeramie WulfWulf Wear Jun 2024 - PresentAtlanta, Georgia, United StatesI am currently working as an Executive Assistant to Jeramie Wulf, where I oversee operations and collaborate with teams from Amazon, Walmart, and Shopify. In addition, I manage social media, sourcing, and order fulfillment to ensure seamless processes and effective communication across platforms.
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Founder & CeoHib Studios Apr 2024 - PresentLahore, Punjab, PakistanAt HIB Studios, our video editing expertise is on full display through the exceptional outcomes we deliver. Prepare to be captivated by our meticulous attention to detail, seamless storytelling, and visually stunning results. We leverage the power of industry-standard video editing software to deliver exceptional results. Our team is proficient in utilizing the following tools: -
Founder & CeoHub Haptic Feb 2024 - PresentLahore, Punjab, PakistanHub haptic is more than just a digital agency. We're your trusted partner, building bridges to diverse audiences and unleashing sustainable growth for your brand. Imagine your social media buzzing with genuine engagement, your content resonating across cultures, and your virtual assistants exceeding expectations with a human touch. We take the mystery out of global marketing, crafting tailored solutions like data-driven campaigns, localized content strategies, and seamless virtual support. Let's unlock your full potential and create a thriving digital footprint that reflects your unique brand story, one meaningful connection at a time. Get started today by scheduling a free consultation and discovering how Hub Haptic can make your vision a reality. -
Consultant Clinical PsychologistThe Otherwise Mar 2019 - PresentLahore, Punjab, Pakistan -
Digital Marketing ConsultantPursuance Healthcare It Consultants Oct 2021 - PresentTampa, Florida, United States- Maintains company’s operational matters in order by utilizing administrative and executive assistants’ skill set through a bird eye view of all the tasks and employees. - Responsible to hire and manage human resources along with their onboarding and task assignment. - Managing Task Management system and internal communication software to deliver timely tasks.- Lead generation and marketing outreach.- Review, assess, and monitor follow-up action steps on correspondence. -
Executive Assistant To Zain Jeewanjee (Founder & Ceo)Zain Jeewanjee Insurance Agency Aug 2020 - Jan 2022San Jose, California, United StatesMaintains the CEO’s appointment schedule by planning and scheduling meetings and conferences. Conserves CEO’s time by reading, researching, and routing correspondence; drafting documents; collecting and analyzing information; and initiating communications.Format information for internal and external communication – emails, presentations, and reports. Handles telephone answering, responding to queries, and welcoming the company’s guests.Take minutes during meetings.Represents the senior management by attending meetings on their behalf and updating with the minutes of the meeting.Review, assess, and monitor follow-up action steps on correspondence.Coordinates events, including meetings, conferences, and seminars.Acts as the point of contact between the CEO, employees, and other external partners.Manage information flow in a timely and accurate manner.Make travel and accommodation arrangements.Answers and routes phone calls, mail, and e-mail messages and may handle wide-range information dissemination. (if needed)Any other task assigned by the management which includes Head Hunting, working on Partnerships, working with and for benefits division.Managing large accounts of Benefit Division.Dealing with Carriers if need in order to help clients. -
Head Of Sales And Business DevelopmentSmashcloud Mar 2019 - Apr 2020PakistanPerformed as Head of Business Development team in order to achieve the company’s financial and strategic goal towards making Smash CloudMedia an exceptional software house. I am responsible to generate sales by managing a team as well as sending mass emails, cold calling,qualifying marketing leads, etc. -
Head Of Department - On GroundBrandlife Mar 2016 - Mar 2019Lahore, Pakistan• To achieve company’s financial goal, whatever, is set by the management. • To adhere to the rules and regulations of the company.• To follow the company bible without any doubt and full conviction in order to play a positive role among team.• Conduct market research and follow market trends to address customer’s need.• Brainstorm and develop ideas for creative marketing campaigns• Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)• Liaise with external vendors to execute events and campaigns• Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts• Plan and execute initiatives to reach the target audience through appropriate channels. • Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies• Undertake individual tasks of a marketing plan as assigned• Ensure brand consistency through all marketing channels• Use Customer’s feedback to ensure client satisfaction.• Establish a strong and long-term relationship to increase company’s sale• Take brand ownership and provide the vision, mission, goals and strategies.• Measure and report the Key Performance Indicators and Key Quality Indicators after every campaign.• Coach the team and get the best performance out of them.• Monitor product distribution.• Align company around the needs of the client to address them in shortest time.• Control budgets and allocate resources on to the campaigns. -
Senior Executive - Distribution, Planning & Special Projects (Consumer Business Unit)Wateen Telecom Aug 2013 - Mar 2016Lahore, Pakistan- Franchise Audits & Surveys for GAP identification- Stock / Inventory replenishment- Coordination b/w regional teams on day to day operations- Special projects, correspondence & report writing including USF quarterly reports, Rev Sharing invoicing / processing (PTCL Migration Project) - Implementation of upcoming trade promos- Managing agency for POSM development & distribution - Executing Franchise Audit Program every third month.- Reporting and Analysis on Customers related to USF cities.- Visiting all USF CBCs/EBCs clients in order to retain the clients and to maintain the required standards. - Disbursement of information among stake holders related to Distribution & Planning. - Disbursement of all kinds of Trade letters to Wateen Consumer Wimax.- Taking part in Planning for the best of our Department & Division - And many other tasks as & when required by our department -
Executive – Wifi Solutions (Commercial Division)Wateen Telecom Dec 2011 - Aug 2013Lahore, Pakistan• To understand the technology at best in order to make the best use of it. • To bring new Corporate Clients which include Restaurants, Hospitals, Schools, Educational Institutes, Market places, Shopping Malls, Airports, Railway Station etc as WiFi Hotspot project was one of the major projects for Wateen Telecom Limited in order to capture the vast market with its internet based services.• To ensure the retention of the hotspot clients. • To visit them occasionally,• To generate ticket/complaint in case whenever services stop working due to any reason.• To keep on bringing new clients on-board to achieve the divisional goal.
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Executive - Complaint, Subscriber & Service Re-Provisioning Team (Customer Service Division)Wateen Telecom Jul 2011 - Dec 2011Lahore, Pakistan• Timely resolution of complaints to enhance efficiency. • Investigating and screening of technical complaints escalated to CMT by Contact Center representatives.• Ensuring all process of elimination (POE) steps related to• particular service are complete and correctly mentioned in a• Ticket/complaint opened.• Managing to screen and close maximum ticket/complaint.• Timely escalation of unresolved complaint to be addressed effectively to the concerned teams.• Follow up on activities with concerned stake holders based upon initiation from service center or within the Contact Center.• Meeting with targets assigned by following advices and recommendations of the Supervisor.• Regularly attending training and coaching sessions conducted.• Adhering to time and attendance issues to maintain order and efficiency.• Maintaining high standards of service level by using Customer• Relationship Management utilities.• Reporting severe issues to the supervisor.• To ensure that the franchises and affinity partners are working as per the defined company policies and procedures.• To ensure compliance at all franchises and address proactively at the Franchises.• Assist Manager in monitoring and improving CS Activities at Franchises Nationwide.• Conduct periodic audits and reviews of the franchises. Periodic and suggest improvements.• Act as focal point for all CS related issues of the franchises in the assigned territories nationwide and also to co-ordinate with different department to ensure smooth operations at the franchise centers.• Identifying the areas where re-engineering of processes is required. • Updates and other important information are shared with franchises on timely basis.• Co-ordination with Training Team in arranging trainings for the staff on regular basis.• Conduct follow up on trainings imparted and refresher training sessions along with assistance on as and when required basis Logging and effectively.
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Supervisor - Quality Assurance, Resource & Process Development (Customer Service Division)Wateen Telecom Oct 2010 - Jun 2011Lahore, PakistanTypical work activities include:1. Measuring CS division’s Quality of Recorded calls, Ticket Creation/Handling and Correspondence through provided tools2. Coaching and mentoring of allocated team members to policies and procedures.3. Ensuring Quality of service through individual feedback to CS team members.4. Meeting daily targets assigned by Quality Assurance Manager.5. Close Coordination with Managers, Supervisors and Coordinators regarding allocated team member’s performance.6. Ensuring coverage of information through Daily Refreshers with Collaboration of Operations Team.7. Live Monitoring/Silent Monitoring of Calls and real time Coaching.8. Dissemination of Information through TOD’s.9.. Recommendation of training needs for continuous improvement.10. Monitoring and coordination mechanism with other departments to update knowledge base through system administrator.11. Continuous improvement in overall Customer Service skills.12. Implementation of grooming system for Customer Service staff to make them capable of assuming more responsible role.13. Identifying internal training needs for CSRs.14 To ensure effective roll out of Soft Skill training of whole Customer Service Division.15. Creation of short quizzes for allocated team members.16. Short Motivation Sessions with CS team members.17. Contact Center Staff Related Investigations.18. Liaison with other departments/divisions to obtain up to date information.19. Close Coordination with Quality Assurance Manager to Improve overall, processes.
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Team Coordinator - Inbound Operations (Customer Service Division)Wateen Telecom Dec 2008 - Oct 2010Lahore, Pakistan1- To co-ordinate with different departments to provide resolution to the customer for their network and billing relate issues.2- To help customer troubleshoot with his PC, Laptop or WIMAX Devices.3- Making follow up of complaints.4- Catering customer's queries and escalation via escalation.5- Hourly and shift service level reporting.6- Daily contact center report.7- Monthly/Daily time utilization report.8- Monthly/daily quantitative stats of the agents.9- Advisory in scheduling and forecasting.10- Trend analysis of Hot and Top most generated complaints.11- Employees adherence monitoring and attendance reporting in portal.12- Special Expertise in Pre-Developed Systems:13- Cisco Web View Reporting.14- Supervisor checklist.15- WTMS (Wrong Task Management portal).16- Network Outages Portal.17- IT Outages in the Contact center.18- Mystery shopping log reporting and other entries.
Hassan Abid Skills
Hassan Abid Education Details
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Clinical Psychology -
Clinical, Counseling And Applied Psychology -
Applied Psychology
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Al-Khair3.14 -
Commerce
Frequently Asked Questions about Hassan Abid
What company does Hassan Abid work for?
Hassan Abid works for Wulf Wear
What is Hassan Abid's role at the current company?
Hassan Abid's current role is Expert Clinical Psychologist | Ph.D. Scholar | Founder & CEO, Full-Service Digital Marketing |10+Years of Experience in Project Management | Business Development | Social Media Management | Website Development.
What is Hassan Abid's email address?
Hassan Abid's email address is ha****@****ail.com
What schools did Hassan Abid attend?
Hassan Abid attended University Of Central Punjab, The University Of Lahore, Virtual University Of Pakistan, Virtual University Of Pakistan, Al-Khair, University Of The Punjab, Lahore.
What are some of Hassan Abid's interests?
Hassan Abid has interest in Rugby, Photogaraphy, Music, Playing Guitar, Swimming, Playing Basket Ball.
What skills is Hassan Abid known for?
Hassan Abid has skills like Team Management, Quality Assurance, Project Planning, Training, Telecommunications, Troubleshooting, Operations Management, Negotiation, Call Centers, Teamwork, Software Documentation, Customer Satisfaction.
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Hassan Abid
Amazon Brand Manager | Ppc & Catalog Specialist | Expert In E-Commerce Optimization | Optimizing Sales Across International MarketplacesFaisalabad -
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