I am a Sr. Facility Manager at Naveena Tower, a gold-certified building that hosts multinational corporate brands in the center of Gulberg, Lahore. I have over 15 years of experience in the hospitality industry, managing various aspects of hotel operations, sales, marketing, and customer service.My core competencies include building operations, sustainability, new business development, key account management, and customer relationship management. I am passionate about reducing costs, maintaining quality of service, and promoting green skills in the hospitality sector. I have successfully led and supported several projects and initiatives that enhanced the performance, efficiency, and reputation of the hotels I worked for.