- Work closely with stakeholders to understand business needs and translate them into detailed software requirements, user stories, and functional specifications.- Facilitate meetings, workshops, and interviews to gather and validate requirements, ensuring clear communication and understanding among all stakeholders.- Managed and executed a diverse range of projects with external clients.- Supporting the implementation team with necessary artifacts for agile development.

- Coordinates with the different stakeholders from the broader organization, and department managers , to capture input for the requirements - Identifies and define detailed product requirements, use cases, and UAT test cases and assist in translating into test conditions & expected results - Generating different documents related to requirements, functional specification (SRS, BRD, PRD). - Follows up and ensure the success of the UAT and resolve or escalate any bottlenecks to the solution analyst - Map existing business processes and analyze & design new processes - Supporting, troubleshoots, and acting as points of contact among the users and the development team - Defines metrics and performance goals for the product Preparation, prioritization, and grooming features and user stories in the backlog. - Tracking and reviewing user stories and backlogs for continuous delivery process. - Conducting sprint planning sessions with Stockholder

-Managing new business changes that will be implemented, while considering thecurrent business and not affecting business continuity.-Managing different types of stockholders, from both the business side and technicalsides.-Supporting the implementation team by producing the needed artifacts for an agiledevelopment methodology.-Act as the point of contact for the project team, business partners and management toprovide updates, resolve issues and establish the project delivery vision for the ITteam

- Analyze and model system requirements. This involves gathering and documenting the requirements of the system, including the functional and non-functional requirements. The requirements are then used to create a software requirements specification (SRS).- Design interfaces. This involves designing the user interface (UI) and the system interface. - Create prototypes. - Create BPMN diagrams. - Design database schemas. - Design system models. - Create test plans. , - Create test scripts. - Conduct system testing.

Operating order, dealing with customer complaint and dailytransactions

operating order, dealing with customer orders and dealing with inputand output of the website