Hassan Khalid Email and Phone Number
Seasoned IT professional with over 16 years of experience. I started from working in the helpdesk department of the company gradually moving to heading that department in a couple of years time before moving to the management side of IT Infrastructure. Since then I've had thorough hands on experience of working on Microsoft, Cisco, Panasonic, Linksys, HP & DELL products for e.g Exchange 2003, 2007, ISA 2004, 2006, SQL Enterprise 2005, WSUS 2.0, 2800 & 2900 series routers, 2950 catalyst switches, TDA 200 & TDA 600, ML series, DL series, Power edge R400 series and R700 series servers.Connected Lahore & Islamabad office via 10Mbps Point-To-Point MPLS data linkInstallation-Troubleshooting Of Microsoft Exchange 2010, 2013 and 2016Installation-Troubleshooting Of MS SCCMInstallation-Troubleshooting Of Microsoft SQL Enterprise 2012, 2014, 2016 and 2017Expert On Providing Support To Windows 2012, Windows 2016, Windows 2019 and Windows 10 users.Deployment-Troubleshooting Cisco 2800, 2900 and 3000 Series RoutersDeployment-Troubleshooting of Cisco 2960X and Cisco 3750X switchesDeployment-Troubleshooting of Country Wide L2 and L3 Data NetworksDeployment-Troubleshooting Of NetApp AFF 200 SAN StorageDeployment-Troubleshooting of Cisco AP-3600 clean-air series WAPsDeployment-Troubleshooting of HP MSL 4048 dual tape libraryDeployment-Troubleshooting of MS Fore Front TMG 2010 in VM environmentDeployment-Troubleshooting of EMC VNX 5100 with DELL R710 in cluster modeDeployment-Troubleshooting of Microsoft Office 365 & Hybrid Azure ADDeployment-Troubleshooting of Microsoft Intune 2023 & Tanium ModulesConfiguration-Troubleshooting of Microsoft Surface Pro 2, 3 and 4 TabletsConfiguration-Deployment of HP EliteBook 6930p, 8460p series laptopsConfiguration-Deployment of Dell Latitude 7450, 7470, 7480, 7490, 5400, 7420, 5420 and 5430 series laptopsSkills: Service Delivery · Escalations Management · Team Management · Team Mentoring
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It Infrastructure Lead, Tech Delivery - Enterprise ItNielseniq Jun 2021 - PresentLahore, Punjab, Pakistan -
It Infrastructure ManagerNielseniq Apr 2012 - PresentLahoreManaging the OPEX and CAPEX cost of the IT department.Managing annual telecom expenses for Pakistan (mobile and landline connections).Managing IT procurement (purchase of laptops, desktops, servers, SAN Storage, Switches, WAPs, Structured Cabling etc.) from taking approvals to creation of Purchase Orders and taking delivery of equipment.Managing a team of 4 IT professionals in providing support to users across the country.Building an excellent relationship with business in managing their requirements with regular one on one and team meetings with Country Manager and Department Directors.Induction of Xerox B405 and C405 Versa link Multifunction Printers in Karachi, Lahore and Islamabad offices.Induction of NetApp AFF 200 SAN Storage is completed for Lahore location.Induction of Cisco 2960X and Cisco 3750X switches is completed for Lahore location.Induction of Cisco AP-3600 clean-air series is completed for Lahore, Karachi and Islamabad locations.Induction of HP MSL 4048 dual tape library for Lahore and Karachi is completed.Induction of MS Fore Front TMG 2010 in VM environment is completed.Deployment of EMC VNX 5100 with DELL R710 in cluster mode for Pakistan has been completed.
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Senior Executive / Systems Administrator - It Infrastructure & TelecomThe Nielsen Company Mar 2008 - Apr 2012Inducted Microsoft SCCM in the environment for installation packages and patch management.Inducted DELL Power Edge R410 for SCCM & R710 for Production.Inducted Panasonic TDA-600 exchange to serve Lahore office.Inducted Net app NAS FAS2020 (12TB backup storage + 2 controllers) with no single point of failureResponsible for all the servers, firewalls, network, server based applications in the Lahore office which is the production head office of the company.Single point of contact for Tata Consultancy Services in Pakistan.Responsible for dealing with vendors for SLAs.Responsible for dealing with vendors for IT procurementHead of IT Help desk for the northern region which includes Lahore, Faisalabad, Rawalpindi, Islamabad, Multan & Peshawar offices.Reporting on a daily basis with server end analysis in the region.Providing feedback on the continuous health status of all the servers installed in the Pakistan offices.Managing HP Auto loader for server backups with Symantec Backup Exec 12Inducted RF-ID based IDTek 505R iPass for data center security -
Executive - It InfrastructureAcnielsen Pakistan Jan 2004 - Mar 2008Providing 1st level support to users in fixing their desktop and laptop hardware and replacement of parts if requiredInstallation of in house (EasiSuite, SAP, SPSS and Answers) and other 3rd party softwaresTrouble shooting of Windows XP Clients and Windows 2003 based Servers.Successfully shifted emailing system from VPOP3 to Microsoft Exchange 2003.Managing Windows 2003 Server based Mail servers and Active Directory.Managing and Troubleshooting Cisco 2800 Series Routers at Nielsen Lahore office.Implementation of Microsoft ISA Server 2004Translation & implementation of IT policies developed regionallyDealing with vendors for purchasing of IT & communications equipmentSuccessfully implemented the operating system migration projectMigration of users to the new Windows XP domain environment
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Associate - ItAftab Associates (Pvt.) Ltd Dec 2002 - Jan 2004Managed The Windows 98 & Windows 2000 Systems Based NetworkProvide Support Through Companies Helpdesk
Frequently Asked Questions about Hassan Khalid
What company does Hassan Khalid work for?
Hassan Khalid works for Nielseniq
What is Hassan Khalid's role at the current company?
Hassan Khalid's current role is IT Infrastructure Lead, Tech Delivery - Enterprise IT at NielsenIQ.
Who are Hassan Khalid's colleagues?
Hassan Khalid's colleagues are Sophie Wan, Vennela V, Sven Karp, Eva Maria Diaz Garvia, Yulisa Ochoa, Patrycja Kaminska, Pranay Lohe.
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Hassan Khalid
Highly Experienced Individual With An Accounting & Finance As Well As Management DegreeKarachi Division
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