Manager Networks and Information Security

Work hand in hand with Sales to identify opportunities, demonstrate product capabilities and achieve success by supporting the sales process. Oversee and design high-level modeling and designs of IT and datacenter solutions meant to provide reliable and resilient infrastructure for banking, telecom and other industries. Network, Network Security, Datacenter, System Integration in particular and Systems-Storage in general. Discover requirements, map into solutions and present product demonstrations to prospective customers. Lead customer needs analysis discussions Design and deliver customer deployments, trials and proofs of concept. Enhance current sales and delivery processes and develop new ones to support new products and services. Participate in professional services projects for customer implementations and customizations and delivering excellence in i3 Pathfinder commitments with our customers. Liaison with technical teams based in different regions for design and deployment of diverse IT solutions. Acquire and retain OEM partnerships by providing constant enablement and skill development among the team members across the board. Work in a consultative fashion with other department heads, such as marketing, Sales and operations as an advisory of technologies that may improve their efficiency and effectiveness. Maintain current knowledge of technology landscape and developments, actively communicate, inspire and motivate all levels of staff. Create skills replication and backup among team in the region and inculcate in the team any enablement provided via official channels. Designed and Deployed ,VMware Vcenter, VMWare HA and vMotion for DFS and Core banking infrastructures for renowned banks in Pakistan. Designed and Deployed IBM v7000, v5000 and Lenovo v3700 Storages for Clustered systems, VMWare and standalone environments. Designed and Deployed CISCO Firepower 2100 NGFW solutions for large enterprise in HA including DR.

Have practical implementation experience in purpose built data centers’ for power, cooling and infrastructure design keeping in view TIA-942 standards. Have good understanding of redundancy (Tiers) as they apply to electrical and cooling systems. Lead a large team of engineers, collectively responsible for all computing, storage and network environments that supported the daily operations. Tightly coupled with Electrical vertical for Power and Cooling provisioning and maintenance for promised uptime.Migrated two separate datacenters and their consolidation on one site with DR as per BCP Designed for Nationwide hosting for mission critical application(s), 100 + TB of data size and 45 + racks each site.Data Center Infrastructure Design and Management. (Power/Cooling, Structured cabling design, Racks layout/ Rack Density) for raised floor and in row cooling facilities.Mix of NMS’s (Open DCIM and APC ISX Central, IBM Tivoli, Orion etc) for Power, Cooling to monitor/alert for physical and virtual Servers, Storage, Network and Services based monitoring. Datacenter Consolidation and Capacity Management for Updated port density, rack space and infrastructure capacity documentation. Design deliver support and service solutions for Managed Service customers in line with ITIL and/or industry best practicesManaged operations, for Level 2 and Level 3 support, to more than 500 internal customers in a large hospitals chain spread across Pakistan. 1500+ end points all across Pakistan. 24/7/365 Support, Escalation and Problem Resolution.Take responsibility for customer escalations and act as a point of escalation both in and out of hours as required.Managed and developed strategic partnerships with third party suppliers, for support/RMA, and other internal stakeholders.Drive a continual service improvement, PDCA, programme based on a desire to become a world class MSP.

Responsible for the 24x7 operations for assigned Data Centers (2 X Sites) to different IT, Telecom, Banking, Health and Defense organizations. Providing 24x7 technical support by leading a large team of engineers with Service Desk Support setup and operations.Site survey for design and setup for power, cooling, structured cabling, raised flooring and surveillance of various NOC rooms in remote offices (N+1 datacenter environments)Presenting technical whiteboard presentationsLiaising with the Sales team to develop enterprise solutionsResponsible to deliver standardized servicesPerform Proof of concept demonstrations and trials at customer and partner facilities in IT, health, banking and defence industries. Major achievements include VDI, Thinclient, VOIP, Comms and PACS (hospital radiology) deployments in the aforementioned industries.Work with Customer to put together requirements and solution architecture.Provide active support for responding to RFI/RFP or generating proposals to customers.Occasionally provide Post Sales Level 2-3 support and resolution for issues found in customer deploymentsProvide training to SE(s) in regional sales organizationsData Center security and escort policies including data center physical access, remote secure access (KVM’s and Management Interfaces)Inventory management, hardware installation & cabling Managing installation, maintenance schedules and after-activity reportingMaintaining documentation. Visio Drawings – (OLD, Structured Cabling, Fiber Pairs)NMS implementation and ensuring it’s up-to-date Oversee companywide efforts to identify and evaluate all critical systems.Ensuring configurations/data Backups recovery, archival and retention are in place as per pre defined policyIssuance and supervision of Work Orders to Internal and External CustomersImplementation of ISO 27001 processes, policies and procedures for certification.

Employed to design, implement and manage network infrastructure in datacenter and branch offices. Lead a team of three Engineers under Managed Services Department. Duties included LAN/WAN daily operations and maintenance.Overall network implementation, operation, ensuring security and high availability (HA) of services in the datacenter. Played key role in country wide network planning and implementation of WiMax (802.16d) network. Integration of DVBS2 HUB with core for different customers.Delivered and implemented secure network security architecture for the Data Center. Service Deliver Network implementation in data center. It included IP design, structured cabling design and deployment, firewalls/routers installation, configuration and documentationImplemented policies and procedures for corporate security, Internet usage, and incident response. Implementation of Routing/Firewall Policies, VPNs and SOHO setup for branch offices using CAT, WiFi as per client requirements.Upgrading existing coax backbone to CAT5 Creation and maintenance of LAN diagrams showing network layout, cross-connections, and cabling.Network Security Solutions with Juniper Firewalls NetScreen 208NetScreen 5GTSSG-520/140ISG-1000/2000SRX240SRX650SRX3600 Implementation of High Availability of Juniper NetScreen Redundancy Protocol (NSRP)Implementation of High Availability of Juniper SRX3600 clusteringJuniper ISG-IDP deployment modes & Logs management, Juniper Network & Security Manager (NSM Xpress)Caching Servers/Platforms ( BlueCoat400 SGOS).Wireless• WiMax(Redline) BTS deployment and Integration with core for PMP connectivity for voice/video and data access. WiMaX PTP & PMP deployments for backhaul connectivity.VoIP and NVR's deplotment.