Leading Auto Financing Marketing Campaigns and Bank Liaising for Toyota Pakistan

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1. Responsible for leading the Digital Product Development for, a. Lexus RZ b. Lexus LC c. Lexus UX Big Improvement (MY23 & MY 24) d. Lexus LBX (Lexus 1st Model to have Made To Order Availability) e. Lexus GX2. Lead and Manage the Lexus X Marvel Digital Brand Collaboration for Black Panther Wakanda Forever3. Lexus Asia Special Digital Projects a. Conceptualised, Supervised and Managed the All-New Lexus Asia Photo-Realistic Vehicle Configurator b. Conceptualised, Supervised and consulted the AI Chat for Lexus Asia Markets c. Consulted and Assisted in Lexus Asia Online Vehicle Purchase Project4. Supervising Lexus Asia Digital Analytics and KPIs5. Upgraded and Improved Master Service Agreements for Lexus & Toyota Asia6. Leading Lexus Vietnam Dealer Website Phase 2 Improvement and Implementations

1- Responsible for Managing Pakistan, Laos, Bhutan and Bangladesh Market's Digitalisation Initiatives, projects and Digital Ecosystem Enhancements.2- Responsible for handling Service Agreements and MOEs for Toyota Motors Asia Pacific Digital Initiatives.3- Lead Person in KPIs enhancement and implementation of Toyota Digital Platforms4- Lead in Toyota Business Enhancement Activities.5- Looking after Asia Pacific market's Digital sustainability and environmental presence6- Coordinator between Pakistan and Toyota Motors Asia Pacific for Digitalisation and Customer Experience projects

• Responsible for performance of 11 South Region Toyota Sure dealers covering Karachi, Sindh and Baluchistan• Training the Dealer staff on 203 & 210 T-SURE Check Points• To Develop Kaizens in order to increase T-Sure Vehicles Sales• To Collaborate between aftersales and T-Sure in order to increase used cars customers' retention at Toyota Network• Assurance of T-Sure SOPs and Toyota's Standards Compliances at Dealerships• Assisting Dealerships in sourcing, refurbishing, certifying and selling of used cars• Performing dealer stock audits and to provide consultation to dealerships in regards to inventory management to maximize the sales of certified T-Sure Cars

Assistant Manager - Value Chain and Field OperationsMajor Responsibilities :1- Dealer Development (3S and 2S)2- Planning, Execution and Management of Fleet business.3- Toyota After sales campaigns planning and execution.4- Customer Retention AnalyticsOther Responsibilities :1- PIC Toyota Dealer Support Program (TDSP)2- PIC Customer Delight Excellence Award (CDEA)3- PIC MRS and Field Operations4- PIC Toyota Service Plus Program5- Toyota Motor Genuine Oil Business Planning6- Toyota Service Advisor Training (TSA-21)7- New Vehicle Trainings.8- Toyota Geniune Accessories Planing and Development.9- Other Value Chain Enhancement Activities.

Key Roles:1- Leading Fix-It-Right Program Nationwide.2- QCC Leader for CFTD.3- CFD ISO Certification Leader.4- Kaizen Leader for CSKE Cup Representing Pakistan in Asia Pacific Region.Other Responsibilities :- Person In-charge of Engine, Transmission, Body, Paint And Exterior related complaints, along with simulation and early resolution of these market complaints with VM-QA.- Departmental Hoshins (Objectives) and Budget Allocation Team.- Regional Meetings, Plannings and Development of Special Projects.- Member of Hilux and Fortuner Durability Testing Team.

To handle customer and player's complains and report them to customer relation manager so that they can be solved ASAP

Major Responsibilities:- Design CAD Model of Sub Assembly Frames and Assembly Shop Workstations in Atlas Honda.- Design Layout of Wheel Sub-Assembly Shop Atlas Honda.