Analyzed and reported Key Performance Indicators (KPI) metrics, leading to a reduction in aging WIP by 14%• Managed and overlooked materials to meet customer demand, resulting in an average monthly revenue of $4.2million• Collaborates with management and directors to evaluate forecast, leading to efficiently buying inventory and mitigating costs• Fostered critical thinking and problem-solving by investigating inventory discrepancies, leading to the clearance of $252,000 in… Show more Analyzed and reported Key Performance Indicators (KPI) metrics, leading to a reduction in aging WIP by 14%• Managed and overlooked materials to meet customer demand, resulting in an average monthly revenue of $4.2million• Collaborates with management and directors to evaluate forecast, leading to efficiently buying inventory and mitigating costs• Fostered critical thinking and problem-solving by investigating inventory discrepancies, leading to the clearance of $252,000 in inventory variance. Show less

- Improved communication by working with co-workers and managers to find desired products, enabling faster and effective customer service - Exceeded customer service standards by acquiring a weekly average of 77% success rate with customer email sign-ups, fostering customer satisfaction and loyalty

- Enhanced problem solving by accurately practicing inventory management based on sales and customer trends, leading to an increase in sales- Built organization skills by precisely organizing merchandise based on customer needs and wants- Effectively build strong communication with department managers and co-workers to cater to the customer and increase customer satisfaction

• Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service • Assisting customers with questions and needs • Helping customers try on and purchase merchandise • Assisting managers with retail loss prevention

• Competed as the lead witness in a hit-and-run case • Mentored new team members on case research and defence tactics • Spent countless hours assisting the team in research to win cases