Managed end-to-end project delivery – leading daily execution, managing stakeholder interactions, and guiding and coaching teams of 2-4 members – for technology strategies, partnerships, and large-scale digital transformations mainly in the Banking & Investment, Technology and Public sector industries.

Served clients across the Middle East region, with main practice focus on technology governance, risk, compliance and resilience. Exposure to industries include Education, Banking and Investments, Consumer Goods, Hospitality & Tourism, and Public sector.Assisting Senior Consultants in driving analyses and interacting with senior clients, to develop strategic recommendations.

Merit selection in the internship program from a group of over 1000 students, based on academic performance, quantitative reasoning assessments and interviews. In my internship role, I was assigned to work as service engineer with various teams within NOC, including BSS, NOS, MPBN, VAS and IN. Worked with cross functional teams to define governance framework, policies, and procedures for network operations center (NOC), in line with network monitoring and troubleshooting practices and capabilities. Worked as part of team that defined the roadmap to optimize NOC processes and enhance capability maturity.Designed, updated, and presented weekly assessment results, compiling results across the board and providing data driven insights and optimization recommendations for the client’s technology strategy teams.The objective of the assignment was to present my learnings to management with findings and potential improvement opportunities within NOC processes and technologies. Analyzed and drafted over 30 action plans, that were further reported to strategy management function for considerations into technology strategy development.