• Developed and executed strategic initiatives to drive business growth and enhance brand visibility.• Implemented performance management systems to optimize team productivity and efficiency.• Managed public relations efforts to strengthen relationships with clients and stakeholders.

• Managed the sourcing and procurement of high-grade medical devices for Express Systems & Parts Network, ensuring quality and reliability.• Led the decommissioning process of medical equipment, overseeing refurbishment and testing to guarantee optimal performance.• Developed new offerings including PPE products and UV/steam cleaning services to meet industry demands.

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Directed team by setting priorities, coordinating and reporting group activities and performancePrepared and maintained project plans and associated documentation; prepared status reports and other management metrics as neededProvided superior managerial capabilities including extensive training, coaching and support, ensuring that team members had the proper skills and knowledge to excel in their role.Performed system administrator functions including installation of Hyper-V and VM’s, networking, enterprise backups and application support.

Managed and led system projects through all phases Directed and oversaw employees both in-house and outsourced Performed team assessments and evaluations Maintained schedules and tracked information system resourcesProvided input to help analyze, design, develop, implement, modify, plan, estimate, test, and evaluate systemsInstalled, maintained, and subsequently repaired hardware/software, peripherals and networks

At Calyx, I received the opportunity to expand my knowledge/skill level in the industry. The systems engineer position helped me to achieve excellence in communication and technical skills, it increased my familiarity with common operating system issues that helped improve my response time and it also increased the level of customer satisfaction I provide. Additionally, I had the opportunity to implement my own innovative ideas that helped to improve and expand our business. My daily tasks differed from day to day during the week; I could be doing remote/phone support on Monday, installing and configuring hardware/software on a server on Tuesday, backing and restoring data on Wednesday, configuring, monitoring and managing networks on Thursday, installing and configuring Exchange 2003/2007 on Friday, or doing it all to set up a new office over the weekend

Provided helpdesk support for clientsManaged Windows server environmentManaged changes and support for Windows XPResponded to clients via phone or remote consoleInstalled, maintained and repaired hardware/software, peripherals and networks

Proven ability to clearly illustrate difficult-to-understand subjectsDemonstrated science projects and experimentsCoordinated activities for students in preschool to 6th gradeProjects