Professional Summary:Aspiring Network Engineer and experienced IT Support professional with 2 years of hands-on experience in troubleshooting, network configuration and supporting IT systems. Passionate about advancing in network engineering with a strong technical foundation.Educational Background:Bachelor’s degree in Computer Science with extensive networking, system support, and software development training.Technical Expertise:Proficient in topics such as:IPv4 addressing, VLAN configuration, Routing protocols, RSTP (Rapid Spanning Tree Protocol), DHCP (Dynamic Host Configuration Protocol), NTP (Network Time Protocol), Network management essentialsPractical Experience:Roles at Allied Bank Limited and Systems Limited in IT Support, where I managed:User accounts, access permissions, and system backupsTroubleshooting network connectivity issues across multiple devicesHardware and software troubleshooting for PCs, servers, and networking devicesConfiguration and maintenance of routers, switches, and firewall settings to ensure network securityDeveloped skills in resolving technical issues with precision and efficiency, using tools and techniques for rapid response and minimal downtimeGained exposure to essential IT support and network security protocols, contributing to reliable and secure operations across multiple environmentsAcademic Involvement:An active member of multiple university societies focused on computer networks.Participated in workshops and training sessions on networking, which offered valuable insights and helped shape my career trajectory.Continuous Learning:Completed comprehensive modules on IT Help Desk Support, covering:Core hardware components (CPU, motherboard, CMOS battery, RAM, ROM, SSD, HDD)Network architectures, including LAN, WAN, and workgroup vs. domain networksUnderstanding and configuring network devices like switches, routers, and firewallsActively expanding my knowledge in networking protocols, network topologies, and troubleshooting techniques through online training coursesCurrently working through advanced networking playlists, with a focus on network security, IP addressing, and enhanced troubleshooting practices to prepare for CCNA certificationCareer Goal:Currently based in Saudi Arabia, seeking an IT Support Engineer or Network Engineer role to:Apply my skills in IT support and networkingStrengthen and optimize network systems for performance and securityContribute to a forward-thinking, collaborative team environment