Handling the technical inquiries over the phone that may arise for the retialers all over in Australia and New Zealand, those using Epay services (Opal)Providing them customer service to the highest standardsLeading my team to achieve monthly goals

Front office and housekeeping supervisonNight audits and reconciliation of cash and credit card payments Making sure the hotel is presentable to highest standards and customers are served in a timely fashionAssisting manager tackling any issues that may ariseHandling customer complaints and providing them with the best solutionExpert user of Opera Reservation Systems

Customer Service Team Member on matchdays (weekends)Serving customers with anything they need regarding the stadium seating or anything else

Housekeeping Team Supervisor at Excel Exhibition Centre

Customer Service Team MemberServing customers with anything they need to know or if they want to try on something they chooseTaking them to the fitting rooms and making sure if they require any assistance with the sizes or the article they have chosenMaking sure the area assigned to me is clean and tidy and the garments are displayed in the right manner and place

Corresponding with the factory to get the production report for the day. It was a television manufacturing companyTaking the orders from the regional marketing officersPreparing excel sheets and correspond with higher authorities to approve the order through emails and telephone callsEmailing and calling the courier company to deliver the goods to the mentioned sitesKeeping track of the dispatched goodsAssisting manager with any other thing that may occur

Stock AuditingChecking the stock provided by the company to display centersChecking sales and delivery reports of the centresInvestigation of any discrepancies that may ariseReporting the results to the senior auditor