Hassan Gulzar Email & Phone Number

Toronto, Ontario, Canada

• Continuously identifying the opportunities for improvement and leading the process changes, either IT or operational-related.• Maintaining 9K+ retailers' Compliance requirements across departments by identifying wrong/missing procedures and effectively strategizing to sustain compliance.• Provide training sessions with cross-functional teams and 3PLs to ensure processes remain compliant and customer standards (Operational/Supply Chain) are met.• Setting an achievable aim, leading and monitoring strategies developed to timely execute IT/customer-related issues.• Engage in system testing in the SAP EQ1 Testing environment towards the positive development of operations.• Prepare weekly and monthly analytic reporting with quality & consistency.

Toronto, Ontario, Canada

- Standardization of Compliance & processes.- Reported a total Reversal of $ 123,219.64 during 2021, from the top 10 vendors with a 59% decrease in total chargebacks through the thorough implementation of compliant operations.- Prepare and conduct compliance training sessions to ensure all Supply Chain standards are met as well as the necessary actions to stop the recurrence.- Initiate/implement/monitor the new/updated compliance process across the board, designed by the nature and priority of the project.- To ensure Vendor Standards (new/current) is up-to-date, not only within cross-functional teams but with 3PLs as well.- Engage in system testings in SAP EQ1 Testing environment towards the positive development of operations.

Dubai, United Arab Emirates

• Coordinated office activities and operations to secure efficiency and compliance with company policies.• Created and updated personnel database and managed relative information.• Documented and tracked human resources actions by completing forms, reports, logs, and records.• Maintains stock lists and orders office supplies as needed.• Reported regularly on HR Metrics i.e., employee score card and 360 feedback.

Abu Dhabi, United Arab Emirates

• Efficiently assembled company’s data to prepare monthly reports for managerial review.• Provided a professional and excellent level of customer service with existing and new customers.• Acted as a Branch Manager when Manager was not around.• Responsible for preparing and coordinating any functions of employment, compensation, labor negotiations and employee relations with the help of HR SAP software.