Hassan Khan Email & Phone Number

Winnipeg, Mb, Ca

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

• Enhanced a Python script for data extraction from an Access database, exporting data into JSON files and reducing file loading times by 66%, resulting in faster data retrieval and analysis processes• Successfully executed proof of concepts to transition an Excel application into a React-based solution byleveraging technologies like Docxtemplater and Electron, and validating the viability of the conversion• Maintained MS Office products by creating macros in Visual Basic to streamline workflows• Rotated weekly responsibilities for Production Control, including loading and managing files, and responding to important emails, ensuring smooth operation and timely response to critical tasks

• Utilized strong communication skills to effectively address and resolve customer inquiries and concerns,demonstrating a professional and empathetic approach• Proficient in handling both inbound and outbound calls, consistently maintaining a DPH of 50+ and keeping call times under 5 minutes• Collected customer data such as names, addresses, phone numbers, and credit card information efficiently and entered them into Salesforce, enhancing customer relationship management• Demonstrated ability to quickly and efficiently memorize organization ticket prices and general information, resulting in increased upsells and more revenue for the company