Hassan Khan Email & Phone Number

Winnipeg, MB, CA

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

• Enhanced a Python script for data extraction from an Access database, exporting data into JSON files and reducing file loading times by 66%, resulting in faster data retrieval and analysis processes
• Successfully executed proof of concepts to transition an Excel application into a React-based solution byleveraging technologies like Docxtemplater and Electron, and validating the viability of the conversion
• Maintained MS Office products by creating macros in Visual Basic to streamline workflows
• Rotated weekly responsibilities for Production Control, including loading and managing files, and responding to important emails, ensuring smooth operation and timely response to critical tasks

• Utilized strong communication skills to effectively address and resolve customer inquiries and concerns,demonstrating a professional and empathetic approach
• Proficient in handling both inbound and outbound calls, consistently maintaining a DPH of 50+ and keeping call times under 5 minutes
• Collected customer data such as names, addresses, phone numbers, and credit card information efficiently and entered them into Salesforce, enhancing customer relationship management
• Demonstrated ability to quickly and efficiently memorize organization ticket prices and general information, resulting in increased upsells and more revenue for the company