Hassan Naji Email & Phone Number

Toronto, Ontario, Canada

Support pre-sales activities to convert customers’ requirements into detailed solutions, quotations, and orders.Working closely with consulting engineering firms design teams at an early/design stage of the projects to provide them design support for getting Armstrong product specified as basis of design (BOD). Conducting virtual and face to face lunch and learns and technical sessions with the design engineers on Armstrong products, solutions, and controls.Providing equipment engineering selections support to all the assigned CE firms during the project design stage.Face to Face meetings and calling on all the key stack holders within the CE firms on a regular basis to find out info. on the current and new projects, they are working on and providing them design support as and when they need it.Finding out project award status to the mechanical contracting firms so that the contracting sales team member can start working with the contracting account. Collaborate and working closely with the contacting and WPD sales team members on the awarded projects submittals, submittal reviews, addressing submittal review comments follow ups etc. Develop and maintain good working relationships with consulting engineering community. Utilize sales tools effectively (CRM, Adept Selection software, POMA, KAM etc.) to plan and document progress as well as increase business opportunity within accounts. Active participation in industry events, trade shows, conferences etc. Develop and maintain good working relationships with all sales channels i.e. Wholesalers, mechanical contractors, consulting engineers and building owners.Manage entire project sales cycle from bidding stage to execution and start up

Oakville, Ontario, Canada

Provide engineering sales support which includes reading and understanding technical product and application specifications.Generate proposals and product submittals to meet design specifications.Assigning work and balancing workload to ensure deadlines are met. Reviewing customer specifications. Work with project managers and attend meetings with customers and suppliers to ensure a quality product is delivered.Provide interdepartmental technical assistance where required. Mentoring junior engineers.Responsible for maintaining and updating internal sales tracking tools pertaining to project quotations.Interact with the product managers, engineers and customers. Support in executing ad hoc tasks in CSSC such as pricing, master data, approval workflow, digital toolsProvide leadership pertaining to quality and quantity of work performed. Perform all work in compliance with companypolicies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.Coordinates all sales related activities in the assigned territory.Working closely with the consulting engineering firms across Greater Toronto Area market for getting Grundfos product specified as basis of design (BOD) on bid and spec projects, communicating the Grundfos value proposition to engineers, contractors and building owners.Support pre-sales activities to convert customers’ requirements into detailed solutions, quotations and orders.Manage and maintain project opportunities and ensure our customers get what they want and what they need in the promised time.Develop and maintain good working relationships with all sales channels i.e. Wholesalers, mechanical contractors, consulting engineers and building owners.Manage entire project sales cycle from bidding stage to execution and start up.Supports special tasks/projects assigned by the management.

Thornhill

Develop & implement strategy and collaborating with country sales manager, lead the implementation of the strategy for Operations, Inside Sales, and Customer Service in the Canadian Organization.Recruit, train, evaluate and supervise inside sales and logistics staff.Drives process improvement to enhance productivity and customer satisfaction in line with business strategy.Leads all things customer-related and models customer-centric behavior across all functional groups.Maintain Operating Expenses at or below budget.Direct management of Customer Service and Inside Sales Account Managers.Ensure that all incoming orders via phone email and fax are processed promptly advising customers of order status,pricing and delivery; technical service and company policies.Approve all pricing discounts granted by inside sales members with consultation with SM or VP.Quote management to ensure that all quote requests are met as prescribed in the quote procedure and prepared according to customer requirements and instructions.Ensure that that there is sufficient inventory to meet the organization’s needs by ordering products and managing out-of-stock and over-stocked products. Ensure that up-to-date stock records are maintained; stored information retrieved; orders placed; or enquiries responded.Approve credit notes to customers on product returns up to set limits.Oversee product exchanges and returns using the RG program and ensure proper ISO processes are employed.Analyze data and statistics relating to the IS functions.Monitoring the IS team's performance and adjust workloads and work schedules to meet demand.#AGRU#ASAHI#PIPING

Mississauga, On

Supervise the Inside Sales team by assigning work, providing support to direct reports and peers pertaining to quality and quantity of work performed, evaluating and drafting EDD and development plan.Provide coaching, mentoring and training to the team to develop skills, building productivity and develop a strong sense of teamwork, collaboration, shared goals, common procedures and reporting.Provide leadership and accountability for accurate provision of service to customers and serves as a resource to the team by answering questions, assisting with problem resolution.Serve as a resource to the team by answering questions, assisting with problem resolutionAssess processes and systems and implements quality improvement measures and participates in the development of policies and procedures.Interact with the external sales team, engineers and customers and provide effective communication to the management group, internal and external stakeholders regarding ongoing activities, strategies and plans.Perform all work in compliance with company policies, procedures, legislation, regulation and direction and identify non-compliance situations for resolution.

Trains and develops new sales personnelSets overall regional goals and territory quotas and evaluates their performance against these goalsDevelops plans in accordance with the Business Unit Director to maximize sales opportunities in the regionDevelops and recommends strategic plans with representatives to achieve greater market share/penetrationPrepares monthly highlights and necessary reports to keep the Senior Management adequately informed of progressDevelops and motivates sales personnel to meet stated objectives

Certificate, Business Administration

Master Of Business Administration - Mba, Business Administration And Management, General

Certificate, French Language And Literature

Bachelor'S Degree, Business Administration And Management, General