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Manage and deliver multiple technical software development projects from initiation to closure.Introduce and implement a complete agile (scrum) project management process and documentation plan between the Client services and Project management teams to maximize cost and time efficiency internally.Gathering requirements through the initiation, execution and delivery phases of the projects.Develop and manage detailed project plans, SOW, review reports, budgets, estimates and… Show more Manage and deliver multiple technical software development projects from initiation to closure.Introduce and implement a complete agile (scrum) project management process and documentation plan between the Client services and Project management teams to maximize cost and time efficiency internally.Gathering requirements through the initiation, execution and delivery phases of the projects.Develop and manage detailed project plans, SOW, review reports, budgets, estimates and timelines.Work as a liaison between the clients and development teams to develop effective solutions to complex problems.Effectively communicate requirements, decisions and status updates within stakeholders.Define iterations, user stories and drive team goals though prioritization.Leading the gathering and documentation of technical requirements in epics, user stories and tasks.Responsible for building, grooming and maintaining the development backlog.Communicate business goals and objectives internally and externally to build shared understanding between the team and stakeholders.Anticipate road blocks and work proactively to constantly remove any impediments throughout the project life-cycle.Lead/facilitate discussions, daily scrums/reviews/retrospectives and scoping sessions for the projects.Tack and report KPI's for all projects to the management. Show less

• Lead on going software maintenance release cycles for www.REALTOR.ca• Managed projects with IT and Marketing teams to ensure effective product delivery• Assisted IT Service Managers with REALTOR.ca projects from creating business cases to public launch• Supported Project Managers to deliver software successfully by enhancing visibility of risks and roadblocks• Provided insight on project plans by presenting meaningful data to directors and team managers• Ensured greater… Show more • Lead on going software maintenance release cycles for www.REALTOR.ca• Managed projects with IT and Marketing teams to ensure effective product delivery• Assisted IT Service Managers with REALTOR.ca projects from creating business cases to public launch• Supported Project Managers to deliver software successfully by enhancing visibility of risks and roadblocks• Provided insight on project plans by presenting meaningful data to directors and team managers• Ensured greater productivity by integrating Kanban (Lean + Agile) technique with ServiceNow (ITIL)• Optimized Software Development Process by collaborating improvement strategy with management• Organized and manage team actions through meeting minutes to achieve planned schedule• Assisted with scheduling releases, change requests, projects and future roadmap planning• Promoted stakeholders’ interest and engagement by frequent product demonstrations and timeline updates• Interpret and write brief technical instructions to improve transparency across multiple teams• Created and Run system reports for effective communication and planning• Completed Statement of Work documents to ensure business and system needs are met for each release• Managed financial invoices to insure timely payment to all 3rd parties• Improved the project management processes with best practices from PMP, Show less

•Managed the coordinated development and implementation of an E-commerce website (linkitup.ca), Inventory Management System, POS and Marketing Campaigns•Developed and implemented an automated Inventory Management System and Point of Sale system to improve operations efficiency and analysis•Established project scope, business & technical requirements and developing proposals•Planned project schedules, deliverables and milestones to report progress and produce timely action… Show more •Managed the coordinated development and implementation of an E-commerce website (linkitup.ca), Inventory Management System, POS and Marketing Campaigns•Developed and implemented an automated Inventory Management System and Point of Sale system to improve operations efficiency and analysis•Established project scope, business & technical requirements and developing proposals•Planned project schedules, deliverables and milestones to report progress and produce timely action plans•Developed and implemented process flows throughout the product life cycles to maximize cost & time efficiency while maintaining the scope and objectives•Prepared project proposals and completed statement of work (SOW) documentation to ensure that business requirements were achieved•Created standardized process flows to maximize operational efficiency•Provided weekly updates on project status by summarizing performance and analyzing accomplishments•Managed financial invoices from external project stakeholders to ensure on-time payments•Spearheaded remote teams to fast-track productivity on different projects•Prepared meeting minutes and work requirements to establish rapport and maintain effective communication with stakeholders at all levels• Assisted in project related hiring Show less

Department: Business Development•Administered this start-up business initiation project from planning to the final release of product to the market.•Pilot business needs to analyze, document, control and communicate business needs to director.•Consulted director in successful execution by enhancing risks visibility, roadblocks and prioritizing milestones.•Lead and controlled operations with multiple entities to execute the project effectively and efficiently.•Conducted… Show more Department: Business Development•Administered this start-up business initiation project from planning to the final release of product to the market.•Pilot business needs to analyze, document, control and communicate business needs to director.•Consulted director in successful execution by enhancing risks visibility, roadblocks and prioritizing milestones.•Lead and controlled operations with multiple entities to execute the project effectively and efficiently.•Conducted continuous product testing with stakeholders to ensure quality standards.•Organized action plans and timeline updates in regular meetings to achieve planned schedule within budget. Show less

Department: Wireless•Optimized service and delivery process by identifying opportunities and spearheading a dynamic solution.•Managed and assisted multiple clients by providing ongoing account and service support on a daily basis. •Developed and maintained client relationships by ensuring effective communication and documentation.•Provided clients with insight on meaningful product information to engage further business promotions.

Department: PMO•Managed scope throughout projects including research, design, procurement, execution and test cycles.•Coordinated cross-functional teams to establish action registries, budgets and baselines to achieve milestones effectively.•Conducted timely and cost effective procurement of hardware, equipment and supplies for technical projects.•Enhanced operations workflow for facility management by implementing an inventory management application.•Implemented… Show more Department: PMO•Managed scope throughout projects including research, design, procurement, execution and test cycles.•Coordinated cross-functional teams to establish action registries, budgets and baselines to achieve milestones effectively.•Conducted timely and cost effective procurement of hardware, equipment and supplies for technical projects.•Enhanced operations workflow for facility management by implementing an inventory management application.•Implemented standardized process workflows that increased operational efficiency by 20%. Show less

• Managed the promotional campaign for the Bank of Montreal MasterCard within GTA.

• In charge of marketing and awareness of the council and its projects/events.• Devised the marketing plan and strategy, concentrating on social media.• Enhance awareness about the program and council events to new and current students

Department: Production & Supply Chain• Implemented improved production line management techniques• Created PowerPoint presentations for weekly staff meetings• Streamlining resulted in reducing inefficiency and waste by 20%

Department: Operations• Assisted in maintaining file records and account opening documentations• Proofread daily documents for discrepancies and inconsistencies

• Launched a brand of T-shirts as a local business venture, self-funded between three partners.• Sold approximately Rs.100,000 worth of merchandise nation-wide utilizing social media.

• Assisted in the maintenance and updating of registrations• Performed computer data entry for 30000 attending members from around the globe