Greetings! I'm Hasnat, an IT passionate about bridging the gap between development, operations, and security, aiming to become a DevSecOps expert in the next 5 years.💻 Professional Background:I began as a Customer Services Representative, achieving:Increased Client Retention and Revenue:Implemented proactive client communication, resulting in a 30% increase in call-backs and retaining over 50% of clients.Substantial monthly revenue boost of $3,000.Enhanced Driver Satisfaction and Efficiency:Developed a metric sheet to track and analyze drivers' income, optimizing schedules and reducing driver complaints.Business Expansion and Partnerships:Expanded project reach by establishing partnerships with over 20 local businesses, resulting in a 20% revenue increase.Fostered strong relationships for a steady flow of clients and growth opportunities.🔧 Tools and Technologies:Development: Python, Shell Scripting, HTML, CSS, JavaScriptAdministration: Windows (Active Directory, IIS, DNS, DHCP, FTP, Samba), Linux (Apache, Nginx, FTP, Samba (File sharing server and Samba4 as Active Directory), DNS, DHCP)DevOps: VCS and VCS Hosting (Git, GitHub), CI/CD (Jenkins), Containerization (Docker, Docker Compose), Cloud (AWS, GCP, AZURE)Cybersecurity: SIEM (Wazuh, ELK Stack, Splunk), Logging (Auditd for Linux, Netwrix Auditor for Windows), Patch Management (Opsi Server), Firewalls (Pfsense, Cisco ASA, Huawei USG 6000, Fortigate, Palo Alto), IDS/IPS (Snort), Email Security (ESA), Web Security (WSA, WAF), Malware Analysis, Threat Intelligence, Penetration testing, Web Application Penetration testing, ISE👥 Collaboration and Networking:I'm passionate about collaborating with like-minded professionals in the DevOps and cybersecurity space. Let's connect to exchange insights, share best practices, and explore how our paths might intersecCheck out my GitHub Repo: github.com/HassnatShahEmail me here: hassnatshah2001@gmail.com