Hastings Singh

Hastings Singh Email and Phone Number

Chief Customer Officer / Strategic Advisor
Hastings Singh's Location
Singapore, Singapore
Hastings Singh's Contact Details

Hastings Singh personal email

n/a

Hastings Singh phone numbers

About Hastings Singh

I have over 25 years of leadership experience in tech industries with a postgraduate diploma in strategy and innovation from the University of Oxford. I am passionate about delivering the best customer experience and creating sustainable and circular value for our clients and partners.

Hastings Singh's Current Company Details

Chief Customer Officer / Strategic Advisor
Hastings Singh Work Experience Details
  • Kingfisher Mobile Limited
    Managing Director - Asia Pacific
    Kingfisher Mobile Limited Mar 2016 - Feb 2019
    Singapore
    In this role at Kingfisher, I helped Kingfisher think about the large consistent challenges in the smartphone industry and smart new ways to fix them. We created and built the core concepts behind Kingfisher's unique IP, including creating sustainable financial value for carrier clients. We delivered this value to and with carriers and smartphone users in the Asia-Pacific region.
  • Apple
    Director - Iphone Sales, South Asia
    Apple Mar 2013 - Feb 2016
    Singapore
    Lead Apple's iPhone and cellular iPad sales team across 18 country markets in South Asia. I created a new regional growth strategy for iPhone in South Asia, rebuilt the South Asia sales team with a new organisational architecture adding significant new employee talent, launched multiple new partners and country markets for iOS (including Apple Vietnam) and achieved 2x sales growth in the FY13-15 period delivering USD5bn annual revenue.
  • Research In Motion (Blackberry)
    Vice President And Managing Director - South Asia
    Research In Motion (Blackberry) Oct 2011 - Mar 2013
    Singapore
    As Vice President and Managing Director - South Asia, I built and lead the South Asia region for RIM with full P&L responsibility delivering USD2.5bn in revenue in 2012 from 12 growing country markets (growing from a base USD80m recorded in 2009) - and making Indonesia the largest single market for BlackBerry globally in 2012. I delivered significant market share and unit sales growth in the region, an aspirational brand strategy that included, for the first time at BlackBerry, market… Show more As Vice President and Managing Director - South Asia, I built and lead the South Asia region for RIM with full P&L responsibility delivering USD2.5bn in revenue in 2012 from 12 growing country markets (growing from a base USD80m recorded in 2009) - and making Indonesia the largest single market for BlackBerry globally in 2012. I delivered significant market share and unit sales growth in the region, an aspirational brand strategy that included, for the first time at BlackBerry, market cultural sensitivity as well as a strong, broad range of partnerships forged between BlackBerry and its regional carriers, distributors and retail partners.The team and I were also is responsible for leading regional innovation focusing on the development of new capabilities and resources. These included BBM Money (The first real time P2P all-bank all -account payment transfer full mobile wallet capability) and the first unsecured smartphone consumer finance product in the region, integrated with banks, channel partners and mobile carriers. Show less
  • Research In Motion (Blackberry)
    Vice President - Sales And Distribution
    Research In Motion (Blackberry) Apr 2011 - Sep 2011
    Creating the strategy and leading the team responsible for:• All BlackBerry Smartphone, PlayBook (tablet), software, accessories regional revenue targets • Channel, distribution and BlackBerry branded retail strategy, and;• Developing and executing regional content strategy
  • Research In Motion (Blackberry)
    Director, Distribution And Channels - South East Asia
    Research In Motion (Blackberry) Sep 2009 - Mar 2011
    Singapore
    As Director of Distribution, Southeast Asia, I was responsible for taking a USD80m baseline enterprise focussed business into a USD2bn consumer focussed business for BlackBerry within Southeast Asia region. I created successful supply and demand side strategies that saw BlackBerry’s market and revenue share in the region grow rapidly, moving from 4th to 2nd best selling Smartphone in the region, as well becoming the number one Smartphone in Indonesia, the largest market in the… Show more As Director of Distribution, Southeast Asia, I was responsible for taking a USD80m baseline enterprise focussed business into a USD2bn consumer focussed business for BlackBerry within Southeast Asia region. I created successful supply and demand side strategies that saw BlackBerry’s market and revenue share in the region grow rapidly, moving from 4th to 2nd best selling Smartphone in the region, as well becoming the number one Smartphone in Indonesia, the largest market in the region.These strategies included• The creation of a holistic channel and distribution strategy for RIM in the region, launching distributors, sub-distributors and retail programs across 6 countries in 12 months, delivering several thousand new retail and channel points of presence• Acquisition marketing strategies effectively targeting key consumer and business segments• Defining, launching the first BlackBerry branded store program across multiple formats• Redefining the BlackBerry Service/RMA model from worst to best in Smartphone class, rolling out new BlackBerry Service Centres in the region with a substantial increase in customer satisfaction.During this time my team grew from 1 to 25, and Southeast Asia was consistently held up as a model high growth market, and was a global leader for BlackBerry in the delivery of a consumer focussed proposition. Show less
  • Vodafone Australia
    National Sales Manager - Non Branded Business Channels
    Vodafone Australia Mar 2006 - Sep 2009
    • To deliver new co-branded sales and business channel strategy that will deliver substantial increase in business segment customer acquisition and revenue for Vodafone Australia from FY2007 to FY2010• To directly manage sales team, resources and channels on a national basis to deliver this target; including a direct team of 2 and an matrix team of 45+• To manage P+L resources in FY2007/08 with significant opex and discretionary aquisitional marketing lines• To manage strategic… Show more • To deliver new co-branded sales and business channel strategy that will deliver substantial increase in business segment customer acquisition and revenue for Vodafone Australia from FY2007 to FY2010• To directly manage sales team, resources and channels on a national basis to deliver this target; including a direct team of 2 and an matrix team of 45+• To manage P+L resources in FY2007/08 with significant opex and discretionary aquisitional marketing lines• To manage strategic channel partner acquisition program for Vodafone Australia for business segments• To provide strategic input and analysis of organic and aquisition based adjacent market and vertical opportunities for Vodafone Australia. Show less
  • Vodafone Australia
    National Channel Manager
    Vodafone Australia May 2005 - Mar 2006
    • Business Owner, program sponsor and commercial lead for Vodafone Embedded 3G data program launching with major Notebook manufacturers in Australia and New Zealand in 2006• Created new OEM channel strategy for Vodafone Australia for distribution through Notebook manufacturers and IT channel • Lead “Business in Stores” process improvement program team driving improved business segment customer experience in Vodafone’s retail channels
  • Vodafone Australia
    Head - Wholesale Services
    Vodafone Australia Jun 2004 - Dec 2004
    • Overall responsibility for all areas of Wholesale Services for Vodafone Australia delivering AUD200m revenue and AUD150m margin with the highest EBITDA return per employee FTE (5) in Vodafone Group • To develop and implement an acquisition and organic growth strategy for Wholesale business with MVNO Partners in order to fulfill Vodafone Australia’s strategic goals• To negotiate and conclude profitable Commercial and Technical contracts with MVNO’s to achieve financial targets• To… Show more • Overall responsibility for all areas of Wholesale Services for Vodafone Australia delivering AUD200m revenue and AUD150m margin with the highest EBITDA return per employee FTE (5) in Vodafone Group • To develop and implement an acquisition and organic growth strategy for Wholesale business with MVNO Partners in order to fulfill Vodafone Australia’s strategic goals• To negotiate and conclude profitable Commercial and Technical contracts with MVNO’s to achieve financial targets• To manage the Account Management Team and Wholesale Operations staff for this Wholesale Channel to ensure execution of strategy and revenue delivery • To manage and develop a complex portfolio of MVNO relationships Show less
  • Vodafone Australia
    Wholesale Account Manager
    Vodafone Australia Jun 2003 - Jun 2004
    • Strategic and functional management of Vodafone Australia's largest and oldest MVNO account, AAPT Ltd with 220,000 postpaid and prepaid customers delivering AUD140m revenue at 70% gross margin

Hastings Singh Skills

Strategy Channel Partners P&l Management Management Leadership Business Strategy Product Development Team Leadership Channel Telecommunications Go To Market Strategy Mobile Devices Product Management Strategic Planning Sales Management New Business Development Sales Selling Strategic Partnerships Product Marketing Smartphones Marketing Emerging Markets Mobile Internet Mergers And Acquisitions Mobile Technology Asia Pacific Market Entry Distribution Strategies International Business Negotiation Mobile Payments Content Strategy High Performance Teams Managed Services Channel Management Process Improvement Segmentation Rapid Growth Channel Expansion Consumer Products Commercial Management South East Asia Global Brand Development International Business Development Cross Functional Team Leadership Business Development Building Strong Teams Leading Large Teams

Hastings Singh Education Details

Frequently Asked Questions about Hastings Singh

What is Hastings Singh's role at the current company?

Hastings Singh's current role is Chief Customer Officer / Strategic Advisor.

What is Hastings Singh's email address?

Hastings Singh's email address is hs****@****ple.com

What is Hastings Singh's direct phone number?

Hastings Singh's direct phone number is (408) 606*****

What schools did Hastings Singh attend?

Hastings Singh attended University Of Oxford, University Of Technology Sydney.

What skills is Hastings Singh known for?

Hastings Singh has skills like Strategy, Channel Partners, P&l Management, Management, Leadership, Business Strategy, Product Development, Team Leadership, Channel, Telecommunications, Go To Market Strategy, Mobile Devices.

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