Cards Specialist
Current+Complete the Month End checklist, including allocating reports for billing entry, balancing general ledger account and printing reports used for spreadsheets entry+Balance general ledger accounts for loan and credit card payments processed and Visa Settlement amounts daily +Train clients on eZcard/eZbusiness use, setup and troubleshooting.+Operate Ezbusiness Card Management, manage Ezcard account maintenance for admin requests, and message monitor requests or inquiries. Adjust company approvals and credit increases requested or approved by loan officers.+Communicate the Visa Settlement for Wires department daily +Download emailed reports from FIS and balance processed payments into spreadsheets.+Update shadow accounting spreadsheets daily and communicate daily amounts to accounting.+Enter department billing for month end reports. Organize monthly report paperwork for balance verification.+Email delinquent credit card report to Loan officers weekly and update the appropriate accounts accordingly +Follow up with clients for suspicious activity or fraud alerts on their accounts. Work with third party processor (FIS) on cardholder requests and opening tickets for program errors in +Order credit cards for personal or business accounts. Update maintenance on accounts for paperwork requests +Relay requests from clients to their officers through email
