Mark Hatcher Email & Phone Number

California, United States

San Jose, Ca, Us

San Jose Water is an investor-owned utility and is one of the largest and most technically sophisticated urban water systems in the United States.

Silicon Valley, California, Us

A data-driven homelessness mitigation solution that integrates government and nongovernment service providers’ client management systems into a single real-time delivery platform for significantly improved diversion from the street and improved care at a lower cost.A cloud computing nonprofit established to repair the homelessness epidemic through improved multidisciplinary coordination and applied best practice. We believe in a model of continuous improvement, implementation of world-class solutions, and inclusion of all people in the delivery of our platform services.We are comprised of a group of data science professionals that have developed and successfully deployed major data-sharing platforms with rigorous data privacy/governance in the local, state, and federal government arena. These solutions solved real-world problems, took data at rest and made it actionable in real-time in the field, and took dynamic unstructured data and coalesced value into meaningful results. We can do this.

Sought by public and private corporations and agencies to provide consulting expertise for productization, sales, client engagement and sales viability including: • BriefCam – Product development, marketing and sales support for video analytics for crime intelligence, surveillance and retail analytics | Used by the federal government to protect monuments including the Statue of Liberty• Cobham – Electronic surveillance product development, marketing and sales support for federal and military markets• NeoWay Brazil – Architect of vehicle recognition proof of concept with license plate recognition technology and vehicle make/model identification for the 2014 World Cup and 2016 Olympics (both hosted by Brazil)

Dallas, Texas, Us

Mark was responsible for the entire product portfolio management and sales operations at CityCheers, a fintech mobile payments / and marketing platform startup business.Mark oversaw SaaS product portfolio and created and executed strategies to scale business for growth and drive operational excellence company-wide. Directed Product Development, Lifecycle Operations, Go-To-Market Planning, and Execution. CityCheers helps restaurant and bar operators leverage software technology to engage consumers and drive repeat business. ExpressCheck is a low-cost, certified Point of Sale (POS) add-on that connects a patrons' restaurant or bar bill to the ExpressCheck app on their phone – directly through the existing POS and credit card processor, for real-time payment and future customer engagement.

San Jose, Ca, Us

Achieved systemic institutional improvements through advanced systems thinking implementation strategy and clear articulation of expectations, measurables and outcomes. Authored numerous requirements including scope of work, Key Performance Indicators (KPI’s) for multiple Request for Proposals (RFP), grants (state and federal), Request for Information (RFI) documentation, Memorandum of Understanding (MOU) and Service Level Agreements (SLA). Delivered results-oriented communication to County Board of Supervisors, County Executive and other external municipal, state and federal partners. Managed over 30 investigators, investigator supervisors and paraprofessional staff for investigation management, training and project management. Developed Active Shooter Response Plan through tabletop exercises modeled from Cynefin Framework for decision making with emphasis on heuristics through trained mental models to bring structure through chaos; feedback loops and training for improvement.See Projects Heading for additional information and specifics:• Directed all aspects of $2.4M design, construction and ongoing operations of 30,000 sq. ft. multi-jurisdictional law enforcement high-risk evidence facility including physical protection, electronic mitigation and procedural controls.• Directed $1M+ campus-wide security project including specification, RFP documentation, vendor selection, construction and deployment solutions for integrated “high-end” video security system with automated threat notification, behavior analysis, object recognition advanced real-time video forensic analytics and highly specialized biometric access control with specialized intrusion detection systems, resulting in enhanced employee and public safety. • Designed platform and authored/secured White House grant to build a consolidated data-sharing platform for over 130 first responder agencies in San Francisco Bay Area counties through the Urban Area Security Initiative UASI

San Jose, Ca, Us

San Jose, Ca, Us

San Jose, Ca, Us

Santa Clara, California, Us

Managed Global Security Operations - proactive protection, investigation, and recovery of all intellectual property matters, trade secrets, and network intrusion.