Justin Hatchett

Justin Hatchett Email and Phone Number

QA Tech Lead at YNAB @ YNAB
Justin Hatchett's Location
Pleasant Grove, Utah, United States, United States
Justin Hatchett's Contact Details

Justin Hatchett work email

Justin Hatchett personal email

n/a
About Justin Hatchett

I am a Tech Professional who is deeply invested in learning and building. I also enjoy teaching others about the technology I work with and as I continue to learn more about development, I plan to build many wonderful things in the months and years to come.

Justin Hatchett's Current Company Details
YNAB

Ynab

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QA Tech Lead at YNAB
Justin Hatchett Work Experience Details
  • Ynab
    Qa Tech Lead
    Ynab Aug 2020 - Present
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  • You Need A Budget
    Qa Owner (Software Quality Assurance Analyst)
    You Need A Budget Aug 2017 - Aug 2020
    Here, I own the QA process. This allows me to work with an all-star development team while discovering bugs and other issues by writing tests, organizing manual and exploratory testing and helping to ensure the quality of our ever-evolving web and mobile apps. This job is a dream. I work with some of the most dedicated and hard-working people you will ever come across, our leaders bolster a culture that drives an incredible experience for customers and employees alike.
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  • You Need A Budget
    Customer Service Tech Lead
    You Need A Budget Nov 2016 - Aug 2017
    Here, I served as the Tech Lead on the customer support team. In this capacity, I provided support to our customers while also working to bridge the gap between CS and development by building processes, providing QA, reporting bugs, and writing support-facing documents to help keep the lines of communication open.
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  • You Need A Budget
    Customer Service Representative
    You Need A Budget Jan 2016 - Nov 2016
    As a Customer Service Representative, I had the pleasure of getting to know the YNAB software inside and out as I assisted to the needs of our customers and helped troubleshoot technical issues along the way.YNAB's overall philosophy is top-of-the-line and allows us the opportunity to provide some of the best customer support around, while at the same time, granting the satisfaction of teaching and helping people to become financially secure and live a better life. It is truly a joy to work here.
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  • Orangesoda / Deluxe
    Help Desk Technician
    Orangesoda / Deluxe Jun 2014 - Dec 2015
    American Fork
    At OrangeSoda, I was able to assist users with hardware, software, and various other technical issues. This position has allowed for a non-stop learning mentality which has allowed for growth in technical and customer support both via email, over the phone, and in-person especially in the areas of email troubleshooting, workstation deployment, basic servers systems, and desktop support.
  • Macey'S Food Stores
    Bakery Clerk
    Macey'S Food Stores Apr 2009 - Aug 2014
    I've been able to do nearly every customer service oriented job in the bakery and it has given me greater insight and appreciation of teamwork as we worked to help meet the expectations and needs of our guests.
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  • Shopko
    Specialist
    Shopko Nov 2007 - Oct 2008
    This is another teamwork and customer service oriented position. Here I was able to advance into an area where I was able to make a difference in the store. As a specialist, I maintained the toy section where I coordinated product placement and gave feedback on how better to serve our guests.
  • Smokey Bones Bar & Fire Grill
    Server
    Smokey Bones Bar & Fire Grill Sep 2003 - Jun 2007
    More than anything, this position required high-quality service which allowed our team to work together as we made each guest's experience a memorable one. Frequently I was entrusted with opening and closing the front end of the restaurant.
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  • Ruby Tuesday
    Server
    Ruby Tuesday May 1999 - Oct 2003
    Pensacola, Fl
    Ruby Tuesday is the job where I had my earliest experiences in developing a team centric attitude while making guest service a priority. It is here that I was able to grow and develop a solid work ethic which has benefited me greatly in all aspects of my life.
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Justin Hatchett Skills

Microsoft Office Customer Service Teamwork Customer Satisfaction Time Management Sales Cashiering Public Speaking Social Media Software Troubleshooting Computer Hardware Troubleshooting Javascript Management Microsoft Word Powerpoint Basic Html Basic Css Low Level Responsive Design With Bootstrap Basic Jquery Basic Javascript Microsoft Excel Retail Active Directory Github Trello Google Docs Google Drive Help Desk Support Qa Black Box Testing Css Html Jenkins Git

Justin Hatchett Education Details

Frequently Asked Questions about Justin Hatchett

What company does Justin Hatchett work for?

Justin Hatchett works for Ynab

What is Justin Hatchett's role at the current company?

Justin Hatchett's current role is QA Tech Lead at YNAB.

What is Justin Hatchett's email address?

Justin Hatchett's email address is jh****@****oda.com

What schools did Justin Hatchett attend?

Justin Hatchett attended Utah Valley University.

What are some of Justin Hatchett's interests?

Justin Hatchett has interest in Science And Technology.

What skills is Justin Hatchett known for?

Justin Hatchett has skills like Microsoft Office, Customer Service, Teamwork, Customer Satisfaction, Time Management, Sales, Cashiering, Public Speaking, Social Media, Software Troubleshooting, Computer Hardware Troubleshooting, Javascript.

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