Hatem Ahmed Email and Phone Number

Responsibilities:Responsible for the day to day IT requirements of thecompany such as user management, trouble shooting,Reporting , Data Analysis ,Chart , help , advice , Maintainingdesktop applications, local area networks, IT security andtelecommunicationsMain achievements : ERP Implementation (Microsoft Dynamics) Building and Developing POS system for AlFAROOJ branches in and out UAE, with fullaccess to all POS machines features.With centralized… Show more Responsibilities:Responsible for the day to day IT requirements of thecompany such as user management, trouble shooting,Reporting , Data Analysis ,Chart , help , advice , Maintainingdesktop applications, local area networks, IT security andtelecommunicationsMain achievements : ERP Implementation (Microsoft Dynamics) Building and Developing POS system for AlFAROOJ branches in and out UAE, with fullaccess to all POS machines features.With centralized reporting system with full set ofdifferent kind of customized reports, sales analyses,customer analyses, areas analyses and many otherdifferent features. Build and Design a complete Delivery CallCentre for more than 32 branches in UAE, 6 inLebanon, 2 in Libya and 2 in France fromdeveloping the software to designing the databaseand installing the hardware. Apply the project “ over voice IP ” with AvayaTechnology Phone System ,From this system weare getting many types of reports, some of are likeAgents Summery, Customer details, Call flowchart, Abundant calls, Agents skills report, Alsorecording all Agents Calling activities withcustomers Creating Human resources system, this iscompletely programmed, developed , andmanaged in-house Creating centralized System connecting allfunctions of business and departments ,From thebranch everyday automatically comes the Data tothe Main server, At the end of the day, itautomatically emails customized set of reports toa list of emails, Employees Access and Security,Accessing the data center through Web site toaccess the reporting system from anywhereanytime using user name and password in userfriendly UI (User Interface). Apply finger print attenance system Network infrastructure in our Head office as wellin branch offices. Automatic backup in 3 Sites Designing a complete network Apply camera system (CCTV) in all branchesand absolving by monitor in head office Show less

Main achievements : Developing a web site for the first Saudi Action Movie ( Al-Hawya) using PHP, MySQL and Flash Developing and designing a web site for the Saudi Railways Using ASP and Flash.Developing and designing a web site for the Saudi star Ali Al-Saad using PHP and Flash.Developing and designing a web site for Al-Sudairy co. using ASP and Flash.Developing a multimedia CDs for the following,Saudi Education ministry, Al-Arfaj co.Developing a software for… Show more Main achievements : Developing a web site for the first Saudi Action Movie ( Al-Hawya) using PHP, MySQL and Flash Developing and designing a web site for the Saudi Railways Using ASP and Flash.Developing and designing a web site for the Saudi star Ali Al-Saad using PHP and Flash.Developing and designing a web site for Al-Sudairy co. using ASP and Flash.Developing a multimedia CDs for the following,Saudi Education ministry, Al-Arfaj co.Developing a software for managing the PrinceMohamed Car allowance for Saudi youth project Show less

Main achievements :Installing new Delivery Systems on MISHWAR®Restaurant Branches –9 Branches- ( PAR®System ) and training the team work on this newsystem.Installing & Maintaining Exchange 2003 serverInstalling & Maintaining ISA 2004 server Installing & Maintaining servers ActiveDirectory, users & groups, security PoliciesInstalling & Managing domain controllers (userand security policy)Design and installing Restaurants' networks andconnecting… Show more Main achievements :Installing new Delivery Systems on MISHWAR®Restaurant Branches –9 Branches- ( PAR®System ) and training the team work on this newsystem.Installing & Maintaining Exchange 2003 serverInstalling & Maintaining ISA 2004 server Installing & Maintaining servers ActiveDirectory, users & groups, security PoliciesInstalling & Managing domain controllers (userand security policy)Design and installing Restaurants' networks andconnecting these networks with the HeadManagement office's network with VPNTechnologyPublishing Online (Web-Based) Mail Server Show less

Write well designed, testable, efficient code (PHP ,ASP ,ASP.NET)Create website layout/user interface by using standard HTML/CSS practicesIntegrate data from various back-end services and databases ( MySQL ,MSSQLSERVER)Create and maintain software documentationBe responsible for maintaining, expanding, and scaling our site