Supports and provides superior service via e-mails and chats. Follow-up on customer inquiries and complaints that is not fulfilled or resolved on queue ensuring full customer satisfaction.

Handling chats, emails from customers, maintaining solid customer relationships by handling questions and concerns with speed and professionalism.Handling escalations desk, responsible for handling customer complaints and resolving issues that can't be handled at the frontline level.

Wrote advertising copy for online content, adhering to employer's overarching brand identity and personality. Drafted scripts for video-based communications, formatting copy specifically for visual presentation and video production needs.Collaborated with creative director and copywriting team in completing all phases of client projects from planning to on-time completion of quality deliverables.

Managed the website, social media marketing and handling all customers complains.Managed all art and office supply needs for art department.Developed artistic visual products while working within defined technical constraints.

Taking care of the location, the concert schedule, the layout and design of the location, the artist/s and the front acts of the concert. Responsible for advertising and ticket sales.

Scheduled and taught in class to increase learning opportunities.Worked in raising health awareness for children in public schools.