• Leading to the Human Resources Business Setup Project, determining of the project steps, creating and managing of the project plan,• Creating the human resource profile by analysing human resources stracture of the company,• Creating and managing human resources processes and the workflows,• Creating and managing organizational chart of the company,• Determining and managing institutional policies and procedures of the company,• Creating and managing job description of positions of employees,• Creating and implementing orientation trainings,• Identifying and meeting training needs of employees, managing all training processes of the company,• Creating and implementing an efficient performance evaluation system suitable for the structure of the company,• Creating performance targets of employees according to job descriptions and company policies,• Acting with the top management in reaching company targets,• Managing recruitment processes to provide efficient human resource that the company needs,• Doing exit interviews, taking measures to reduce staff transfer rate,• Providing employee satisfaction and commitment,• Developing and implementing activities to increase employee motivation,• Coordination and follow-up of personnel affairs,• Employee career and talent management,• Managing human resource department budget,• Managing outsourcing contracts,• Posting human resources activities of the company in social media environments,• Establishing a business alliance with universities, promoting to the company on campus of universities,• Ensuring compliance with the occupational health and safety law,• Establishing and managing the fee system,• Provide communication between departments and provide a workable environment,• Follow and control the organization and functioning of the human resources team,• Reporting all human resources activities regularly to the General Manager,

• Finding talented candidates who will meet customers' human resource needs from candidate pools, meet recruitment needs of all clients,• Conducting pre-interviews with candidates that meet the search criteria, before the customer,• Providing list of eligible candidates for recruitment to the customer, giving support to the client about the candidate interviews at the client side,• Determining the scope of customer service contracts. And providing services which are eligible with the contract to customers,• Providing management consultancy service to customers for all human resources processes,• Preparing and implementing employee satisfaction survey, analyzing the results of the survey and report the results with the solution proposal,• Giving support to customers for increasing employee commitment,• Giving support to customers for determining of their fee policies,• Giving support to clients for their orientation processes,• Giving support to customers for determining and fulfillment of their training needs,• Giving support to customers for establishing and implementing of institutional documents, policies and procedures,

• Carrying out sales and marketing activities,• Solving customer complaints originating from internet sales,• Giving information to customers about current campaigns and promotions,• Pricing the merchandise which are in the store with the information coming from the head office,• Giving importance to customer complaints. Providing customer satisfaction with procusing proper solutions for their complaints,