Hatimah Doobraj Email & Phone Number

Fort Worth, Texas, United States

Rapid growth of sales revenue, program acquisition, and strong customer relationships in assigned territories. Sell and support our products and services, maintain accounts, train, develop and maintain customer databases, communicate through reporting and exemplify teamwork.Analyze and determine needs, evaluate suitability and compatibility with Xpressdocs capabilities, recommend implementation strategies, and execute on strategies.Proactively seek solutions and issue resolution inter-departmentally and externally. Effectively document, organize, and communicate client needs and expectations to facilitate the assigned department’s ability to successfully formulate detailed project plans. Make recommendations for the scope, tasks, goals and execution of client projects.Respond to phone calls and email inquiries with expediency to ensure client satisfaction and efficient internal communication.Achieve and maintain expert level of understanding on the Xpressdocs System including all functionality, general and client-specific programs, pricing, and products.

Northlake, Texas, United States

• Manage $58MM food service portfolio of national accounts by developing and growing business relationships with existing and potential clients to meet sales objectives• Develop relevant customer and channel strategy in conjunction with Director of Sales• Participate in implementation of strategies to grow organizational business; assist in execution of contracts• Collaborate with National Account Sales Managers in execution of customer specific initiatives, RFP processes, and presentation development• Work diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations

Northlake, Texas

• Retained National Account Specialist responsibilities• Represented sales team by being liaison/lead for cross functional team meetings on projects; specifically processes that drive operational efficiencies• Managed team of 5 specialist• Lead and manage agenda for monthly NAS meetings, onboard and train new hires• Held one-on-one meetings with team members to identify selling hurdles and offered insight into best remedy• Demonstrated respect, friendliness and willingness to help wherever needed

Northlake, Texas

• Maintained customer facing relationships with large national, private label accounts in retail, food service and convenience channels with over $5MM in revenue• Analyzed reports and make recommendations to National Account Managers (NAM) to help maximize the profitability and growth of existing accounts• Coordinated with Finance, Purchasing, and Scheduling teams to manage purchasing and production to forecasts for national accounts• Project managed and implemented internal processes to on‐board new accounts; including most recently a national convenience store chain• Coordinated and facilitated customer visits, trainings, and education

Fort Worth, Texas

• Provided accounts payable expertise to managers and staff members.• Researched and resolve vendor and internal inquiries while administering over two email inboxes• Worked closely with purchasing to resolve invoice pricing to PO discrepancies• Processed Green Coffee, EDI, and other 2 & 3-way match invoices• Processed credit card vendor payments• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable

Irving, Texas, United States

• Received, verified, and processed invoices, purchase orders, and other bills to be paid by researching discrepancies and duplicates with vendors, balancing ledger accounts, and issuing checks as needed• Audited and ensured proper authorization for payment processing of travel expense reports and petty cash in accordance to department policies and procedures• Performed reconciliation and prepare reports necessary to enable manager and accountants to track expenditures against budget and manage costs• Set up and maintains vendors, contractors, and other service providers for payment• Processed weekly check runs and ensure outgoing payments are mailed in accordance to invoice terms