• Accountable for developing and implementing a strategic vision and operating plan for the company, overseeing the day to day operations and performance of sales• Negotiated contracts and SLA agreements with vendors, and financial institutions for over $250,000 Annually• Launched and grew 7 authorized Verizon retail locations providing consumer and business data and wireless communication and collaboration services exceeding $3.5M in annual sales revenue• Participated in quarterly Municipal and Chamber of Commerce sessions working with local business’s to promote cross functional opportunities and community development• Monitored CRM to analyze performance, develop reports, coached location managers and their teams to improve sales and efficiency. In addition, directed hiring and firing decisions, conducted presentations to vendors and wireless carrier• Executed monthly P&L statements tracking areas of improvement that resulted in the development of business strategies • Directly managed over $2M in annual inventory merchandise

• Led Illinois/Wisconsin North 4 in Accessory Data Revenue 11 of 12 months exceeding sales targets by 130%• Controlled data and accessory revenues down under required threshold mandated by corporate• Conducted monthly sales and support associate performance reviews• Developed customized associate productivity and sales training focusing on employee strengths and team building exercises • Conducted new hire training for all sales and support associates

• Managed and assisted District Manager in 9 Chicagoland area retail branches and over 150 sales and support consultants• Conducted operational productivity sales assessments while developing updated approach strategies resulting in 12% year over year average revenue growth per store• Managed, developed, and presented weekly district store performance analyst reports• Conducted monthly management strategy meetings that included sales and support development, promotional updates, and resource reviews• Recognized as technical and administrative data, mobile, and communications SME