Hatim Bastawi Email & Phone Number

Toronto, Ontario, Canada

• Leadership & Strategic Management: Directed a team of security professionals across multiple high-profile sites, ensuring seamless daily operations while maintaining the highest standards of safety and client.
• Process Optimization & Implementation: Spearheaded the development and implementation of standardized procedures and operational protocols, resulting in a 20% improvement in operational… Show more
• Process Optimization & Implementation: Spearheaded the development and implementation of standardized procedures and operational protocols, resulting in a 20% improvement in operational efficiency and service.
• Client Relations & Stakeholder Engagement: Served as the primary liaison between Pillar Security and property management teams, cultivating strong, trust-based relationships with clients. Proactively resolved client.
• Incident Management & Risk Mitigation: Managed and resolved a wide range of incidents, including theft and emergencies. Developed risk mitigation strategies that reduced incident occurrences by 10%.
• Training, Development & Mentorship: Led training and professional development programs for site supervisors and security guards, focusing on customer service excellence and emergency response. Empowered staff through.

Milton, Ontario, Canada

• Led a team of 20-40 associates in a high-volume fulfillment center, overseeing daily operations that resulted in a 98% order accuracy rate.
• Developed and implemented operational strategies that enhanced process efficiency, reducing lead times by 15% and boosting productivity by 20%.
• Conducted regular safety audits and enforced safety protocols, which decreased workplace incidents by 12%.
• Collaborated with cross-functional teams to ensure smooth operations across multiple… Show more
• Collaborated with cross-functional teams to ensure smooth operations across multiple shifts, leading to a 10% improvement in shift transition efficiency.
• Analyzed performance metrics and implemented corrective actions, resulting in a 15% increase in on-time delivery performance. Show less

Hamilton, Ontario, Canada

• Development to team members to meet/exceed objectives and targets in sales, productivity revenue and quality standards
• Motivates sales team and fosters positive work environment. Ensures that all customer needs are met and go above and beyond expectations to ensure total customer satisfaction. Coordinates sales campaigns and incentive.
• Analyzes sales results to detect trends and recommend solutions to… Show more
• Analyzes sales results to detect trends and recommend solutions to contribute in attaining individual sales goals and those of the team. Coaching and mentoring of the team. Show less

Sultanate Of Oman

• Managed full project lifecycle for major agricultural landscaping and environmental projects, ensuring completion within time, scope, and budget constraints.
• Pioneered the greening project from Muscat to Salalah, selecting and planting native plants along the roadway, enhancing environmental sustainability.
• Undertook a key project for an oil and gas company to plant native vegetation for dust stabilization near desert camps, addressing environmental and operational concerns.
• … Show more
• Executed various landscaping projects, including the development and maintenance of intricate irrigation systems, optimizing water use and plant health.
• Utilized MS Project for detailed planning, scheduling, and tracking, maintaining transparency and effective communication with stakeholders.

Sultanate Of Oman

• Managed and developed the support teams, including hiring, professional development, and proactive project work.
• Tracked KPIs and created continuous improvement plans.
• Created, managed and executed the business plans and communicated company vision and objectives to motivate teams.
• Assisted with the daily support of user functions including software, hardware, network, and active directory account issues.
• Developed a comprehensive strategic marketing plan recommending a… Show more
• Developed a comprehensive strategic marketing plan recommending a paradigm shift from a strict technology-based to a market-driven approach.

Sudan

• Teaching lectures and the practical part of the subjects of Plant Physiology and Plant Production.
• Provided educational materials, including daily lesson plans, and weekly homework.
• Supervision & monitoring of the university farm.
• Follow-up and assist students in graduate research.

Post Graduate Supply Chain Management

Bachelor’S Degree With Honours, Agriculture, Agriculture Operations, And Related Sciences

Activities and Societies: Head of Horticulture Society Food Production, Fruit and vegetable management, food technology, golf course.