Ha Trang Nguyen Email & Phone Number

Melbourne, Victoria, Australia

• Answered multiple-line phone system, screened and relayed accurate message to appropriate person, communicate with clients/suppliers• Greeted and identified 30+ clients and visitors a day as they entered the office in reference to the daily schedule.• Acquired necessary service records and documents for client charts by communicating via telephone, or in person with other office locations.• Received payments from clients for services, maintain credit card payments once a month

Melbourne, Victoria, Australia

• Engaged customers through suggestive selling, passionate selling, and sharing product knowledge to increase sales.• Completed professional sales presentations and worked closely with Sales Managers to increase the efficiency of the whole sales process as much as possible.• Resolved any customer problems, maintained inventories, and worked on the constant improvement of the customer experience.

Melbourne, Victoria, Australia

• Make and follow-up appointment bookings, increasing patient flow 10% each month• Deliver patient service over the phone and face-to-face• Consult patients about the features and benefits of frames, lenses, sunglasses, and other optical products• Follow proper procedures when accepting checks and credit cards, act as cashier, handling monies accurately for customers and co-workers

Master'S Degree, Master Of Professional Accounting

Bachelor'S Degree, Banking And Finance