Act as the single point of contact for all vendors, guests, and party needs including load-in and load-outIntercept any contract violations on behalf of the Bride and GroomCreate and Maintain timeline of wedding day for wedding party, guests, and vendorsOversee and participate in wedding set-up, execution and strike for ceremony and receptionCreate and edit contracts, event orders, and other business related documents

Supervision and scheduling of Events Team membersFunctional supervision of event support staff (set-up crews, third party vendors)Navigate and own all end-to-end operations for events & activations working closely with internal cross-functional teamsResponsible for the coordination and execution of high level special events with Executives, L10+, VIPs, and Government OfficialsLeads site visits, planning meetings and final details meetings with customer and supporting vendor partnersEstablish new policies and procedures necessary to clearly define event support of high level event support in high profile areasEstablishes and provides clarity to existing policies and procedures relating to Events Team supportDemonstrates continuous effort to improve operations, service levels, and streamline work processResponsible for tracking team progress through data metricsCreation and submission of monthly reports to Events Team Manager, demonstrating team progress and workloadIdentifying opportunities for improving team communication and efficiencyAssisting in the planning and hosting of the occasional GREF-related event as neededOther duties as assigned in support of Events Team Manager

People managing a team of 5+ direct reports across multiple campus'Working personally with VP, L8+ and Directors on client accountsManaging, planning, and executing high end corporate and social eventsMaintaining relationships between vendor and clientsCalendar and space management for 12 months or more of 65+ events at a timeCreating, approving and distributing creative office communications across multiple sitesContent creating and editing of multiple internally facing websitesExperience in virtual and in person events

Scheduling and coordinating meetings and team engagement eventsCalendar Management for as many as 65 events per week in meeting and event spacesWriting creative office communications for events, office closures and facilities projects across multiple sites.Content creator and editor for numerous internal websitesDesign promotional materials including "swag", stickers, banners, etc.Present work to client for review and approvalManage a budget during events and new building openingsMaintain standards across the site relating to signage, websites and graphics

Critical role in ensuring that guests enjoy their stay. Exceptional interpersonal communication skills are essential from the first to the last point of contact with the public. Come across as a friendly person who likes to listen and cheerfully answer questions. Work with groups and other directors in management to make sure paperwork and pre-ready organization is prepared before arrival. Making sure correct billing and routing set up prior to arrival to guarantee everything goes smoothly for the guest. Ensuring and providing flawless, upscale, professional and high class guest service experiences. Analyzing customer feedback and providing strategic direction to continuously improve overall rating. Responding to guests needs and anticipating their unstated ones

Seasonal summer job where I work with customers and take reservations for our marina equipment whether it is just for fun with friends and family or for an event or corporate party. The goal is to make the experience as enjoyable for the customer while making sure to get all the necessary paperwork completed efficiently.

I worked at the Social and Economic Sciences Research Center as a survey representative where I would cold call for contracted companies to be able to persuade and convince residents to complete the surveys and collect the data for various types of companies. This information would be completely confidential and would have to read verbatim to be able to authorize the answers. I would also receive calls for answering questions about our company and anything they may need. I also worked in the mailing department as well making sure all our outgoing mail was prepared and matched properly.

Preparing food service for customers, taking customers orders, and running food out to the customers