Kelly Haugh Email & Phone Number

Asheville, Nc, Us

Asheville, North Carolina, United States

- Provides strategic counsel as Internal Communications partner to create high-impact communications in support of critical business operations- Seeks to understand the diverse needs of different audiences by region and role types to create authentic and impactful communications resulting in action- Developed and implemented a global, bi-monthly L&D newsletter to drive engagement in annual processes and promote ongoing professional development opportunities- Initiated and managed a 6-month project to develop a global HR Communications strategy in collaboration with Learning & Development, Talent Acquisition, Total Rewards, and HR Operations team members

Greater Boston

- Assisted in scaling the company-wide communications plan to effectively reach global audiences by leveraging various mediums and channels, including town halls, Q&A sessions, emails, newsletters, videos, digital signage, and intranet campaigns- Demonstrated ability to engage change effectively by participating as an SME on a cross-functional workstream to create a continuous improvement strategy for re-entry post COVID

Greater Boston

- Managed office space and employee seating in partnership with Chief Financial Officer and Chief People Officer, serving as liaison to Facilities, IT, and HR- Oversaw the on-site food benefit and office supply programs and managed partnerships with associated vendors- Strategically planned and executed on all HR Communications in partnership with Internal Communications team- Oversaw the Administrative and Human Resources budgets- Organized and documented office operations and procedures- Served in an active role on the Environmental Health & Safety Committee

Greater Boston

- Performed receptionist duties for board members, business guests, patients, and job candidates, embodying the company's core values to ensure all visitors were equally welcomed and care for, regarding of their purpose of visit- Scheduled, planned, and executed on- and off-site company events to include weekly company lunches, daily lunch meetings, and company milestone celebrations- Maintained company events calendar- Provided administrative support for Chief People Officer, including travel arrangements and expenses-Maintained cordial and productive working relationships with administrative assistants of corporate partners as well as Board members-Provided accurate word-processing support by composing and/or editing documents, including internal company communications, highly confidential correspondence, contracts, and proposals- Created and maintained data tracking spreadsheets, including company food and beverage budget- Maintained positive working relationships with external vendors and negotiated the best options for the business-Managed all office supplies, keeping consistent inventory and restocking when necessary

Greater Boston

- Hired, trained, and managed 8 In-Country Coordinators and up to 6 in-office team members- Developed, monitored, evaluated, and enhanced volunteer abroad programs in over 10 countries- Maintained and enhanced relationships with local and international partners- Answered the main office phone line and fielded, screened, and/or directed calls to the appropriate person- Assisted Human Resources by creating job requirement listings for new hires, conducting interviews, and assisting with tracking team sick time and vacation time- Created, edited, and maintained documents, often including highly confidential information- Represented the organization at regional, national, and international conferences and seminars in a highly professional manner- Created and delivered well-organized and eye-catching presentations- Acted as in-house IT tech for basic troubleshooting on office computers and equipment- Served on the organization’s Social Committee, planning and communicating logistics for events and social outings- Assisted with managing office supply inventory and placed orders as needed- Monitored safety and risk management topics

Boone, North Carolina, United States

- Performed timely entry of data using Celerant Point of Sale System- Appropriately met customer needs for a variety of requests via phone, including unpredictable questions and concerns and directing phone calls- Trusted with obtaining, processing, and disposing of customer account and payment information and maintaining customer profiles- Effectively ran customer order reports and ensured all orders were filled and/or cared for in a timely manner- Recognized on numerous occasions for organization and constantly approached for input on tasks requiring creative input

Jacksonville, Florida, United States

- Responsible for day-to-day operation in a popular boutique retail store, including customer service, cash control, and promotional setups- Acknowledged by customers for providing memorable store experiences and exceptional customer satisfaction

Jacksonville, Florida, United States

In-Flight Avionics Technician- Cultivated skills, both verbal and nonverbal, to overcome communication and language barriers as a result of extensive travel and work with colleagues worldwide - Demonstrated flexibility and improvised new plans in reaction to unanticipated situations- Utilized ever-changing information systems and became comfortable with adopting new technologies Flight Schedules Coordinator- Acquired exceptional telephone communication skills, computer efficiency, and organizational technique as Flight Schedules Leading Petty Officer- Facilitated over 30 training sessions on Microsoft Word, PowerPoint, and Outlook, resulting in a smooth transition of personnel to overseas locations- Acted as an administrative assistant to complete a daily flight schedule and establish plans for over 10,000 hours of uninterrupted labor- Awarded the Navy & Marine Corps Achievement Medal for displaying superior quality performance and establishing a trustworthy attitude within the work environmentAviation Electronics Work Center Supervisor / Mentor- Distributed and monitored the completion of tasks within the avionics work center in a fast-paced, high-pressure military environment- Developed close mentor-protégé relationships and provided advisees with career guidance and psychosocial support