Håvard Gundersen Email & Phone Number

Bergen, Vestland, No

Bergen, Vestland, Norway

Oslo Area, Norway + Malmö, Sweden

Oslo Area, Norway

As part of furthering expanding and strengthening the position and offering of Knowit Experience we decided to take on the growing specialist area of customer engagement and communication. This is off course a natural supplement to the existing competence areas within the organisation, but has its own specialists, partnerships and packaging. In order to succeed, allocate the necessary focus and reduce risk, the initiative was organised as a separat P&L for each geographic market.In practice establishing this offering has been much like running a start-up within the safety-net of the Knowit organisation. Competing for talent, clients and for supplier attention. Our strategy has always been finding the best solution for each client, leading to a broad range of specialist areas when it comes to both processes and technologies.

Bergen Area, Norway

As part of the positioning and rebranding of Knowit, the the total offering was and internal organisation was grouped in three distinct business areas in 2016: Knowit Insight, Knowit Experience and Knowit Solutions. The business are of Knowit Experience set out to grow the offering on a Nordic level under one brand and one organisation. I had the joy of heading up the communication-side of that effort, both externally and internally. This meant working both strategically and tactically with positioning, branding, web presence, CRM, business development and partnerships. The business area that started with a body of approx 500 digital specialists is today the largest digital agency in the Nordics with close to 1.000 experts within design, customer experience, analytics, digital marketing, ecommerce and development.

Oslo Area, Norway

Managing the best web developers and project managers in Oslo, Norway. Specialising in user friendly, informative and converting customer experiences across screen-sizes and devices. Premium Solutions Partner of EPiServer CMS and Gold Certified Partner of Microsoft.During the years in Knowit Reaktor Oslo AS I had the opportunity to contribute in the turn-around and growth of an amazing organisation. In two short years we realigned our strategy, reorganised the organisation, refurbished our offices, recruited the right talent, raised the level of competence and moved from a position of anonymity to becoming top three contenders within web development in the local market. At the end of the period we merged the company with our specialist companies within digital marketing and design to become the full-fledged digital partner that Knowit Experience Oslo AS is today.

Oslo Area, Norway

As part of our growth and positioning in the local market we established a specialist unit within user experience design. Both to secure independence in strategy and the day-to-day decision making, but also to strengthen our opportunities in recruiting the best competence. This organisation accomplished great results in a short period of time - creating award-winning design for both #Ruter Billett and norad.no. As CEO of Knowit Reaktor Oslo AS I was the chairman of the board for this organisation. The company was later merged with Metronet AS and Knowit Reaktor Oslo AS to create the new Knowit Experience Oslo AS, that today is an organisation of +200 specialists within design, digital marketing, development and ecommerce.

Bergen Area, Norway

Reaktor AS changed name to Knowit Reaktor AS from the 22nd of March 2012During the first years of Reaktor becoming part of the Knowit-organisation I had the opportunity to contribute to the growth and development of an organisation in the cross-section between business strategy, communication and technology. As my roles within the organisation changed depending on the needs in order to take the next step, there was always an element of business development, concept development and sales involved. During these years we developed and delivered projects, campaigns and solutions within marketing, product launches, user experience, mobile development, self-service, system development and online sales.

Bergen Area, Norway

2009 was still the early days of the competence area "user experience", and long before the popularisation of "service design" and "customer experience". Too further develop our offering within digital services we established a new team and new business area focusing on User Experience. Drawing on the competence of our best art directors and adding on new deliverables like interaction design, user testing, touch-point-analysis, information architecture and mobile-first-design. Concepts that now are household competence areas within the industry. The challenge lied in recruiting competence in an emerging market, educating and growing the team, as well as packaging the offering and educating the client market. The team is now one of 3 departments in the local Knowit Experience Bergen counting approximately 50 experts within their field.

Malmo, Sweden

As a board member of Knowit eCommerce AB I had the opportunity to follow a start-up company within the Knowit-organisation focusing on services within ecommerce and digital retail delivering to some of the major consumer brands in the Nordic market. The initiative was launched to further strengthen the Knowit offering and to establish a center of excellence for ecommerce. The company was later merged with the eisting business of Knowit Experience in Malmö.

Kristiansand Area, Norway

As a board member of Knowit Sør AS I had the opportunity to follow a company focusing on services within system development delivering to some of the major public service providers in Norway. I also had the joy of advising on positioning and further business development in the local market.

Gothenburg, Sweden

As a board member of Knowit DC Göteborg AB I had the opportunity to follow a company focusing on services within digital design and system development delivering to some of the major service providers in the Nordic market. I also had the joy of advising on positioning and further business development in the local market.

Bergen Area, Norway

During the years at Reaktor I had the opportunity to contribute to the growth and development of an organisation in the cross-section between business strategy, communication and technology. As my roles within the organisation changed depending on the needs in order to take the next step, there was always an element of business development, concept development and sales involved. During these years we developed and delivered projects, campaigns and solutions within marketing, product launches, user experience, mobile development, self-service, system development and online sales.

2004-2005 Brand Manager Sætre/Kims AS, OsloResponsible for researching, developing, testing, producing and launching new products within the snacks category in Norway and Sweden for Sætre/Kims part of Orkla Brands2003-2004 Brand Manager Gøteborgs Kex, Gothenburg SverigeResponsible for researching, developing, testing, producing and launching new products within the snacks category in Norway and Sweden for Göteborgs Kex part of Orkla Brands2002-2003 Project manager Orkla Media SSM, TønsbergResponsible for efficiency projects and improvement processes

Bergen Area, Norway

Operational procurement for Hakon/ICA-gruppen in western Norway during my studies. During this period the group introduced software for procurement suggestions and algorithms for seasonal demand.

Master, Ros - Regnskap Og Økonomisk Styring

Activities and Societies: Næringslivssymposiet, NHHI Basket

Master, Economics

Artium, Almennfag

Activities and Societies: Russestyret, Styret for Elevstyrt skoledag, Elevrådet, Leder Operasjon dagsverk, Leder Årbokredaksjonen.