Ministry of Social Solidarity in coordination with LMF Intended to establish a national volunteering program for economic empowerment targeting to provide support during the graduation of Takaful and Karama beneficiaries from poverty. Official Page Link: https://www.facebook.com/SupporterVolunteersNetwork/ • Designed online databases on Google Sheets for 8 governorates across Egypt. • Validated data entry using Google Forms. • Managed inputs for 8,000 beneficiaries, 8,100 registered users, 1,200 volunteers, and facilitators. Data entered by 40 field volunteers. • Organized data, solved problems, and performed data cleaning. • Analyzed previous data entries to obtain final results. • Created a simple dashboard to display results automatically. • Followed data flow and updates for 8 governorates. • Created monthly reports.Non-Technical Skills: • Worked within a team of 8 coordinators and 8 IT members to solve problems and find solutions. • Solved database problems. • Developed easier and more accurate data entry processes. • Predicted potential errors and provided solutions. • Organized online meetings via Teams, Zoom, and Google Meet.Organizational part: Volunteer training • Organized online Excel courses on Zoom, Google Meet, and Microsoft Teams. • Coordinated with the coach for course delivery. • Recorded trainees’ attendance. • Recorded lectures and communicated with trainees, uploading the content to Google Drive. • Assisted trainees with post-lecture tasks, providing explanations for any encountered problems.

🔧 Provided support for hardware and software problems faced by employees, troubleshooting PC issues to ensure smooth operations.💻 Installed Windows operating systems on computers, and programs.💡 Learned basic concepts of network infrastructure and networking, Knowledge of different network devices📊 Conducted inventory checks to track laptops and PCs within the organization, identifying ownership and stock availability.