Deb Hawkins Email and Phone Number
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If your brand tells a story and there is no one there to hear it, does it resonate? Without the ability to know who your customers are, how to speak to them, and how to retain them, the greatest story will never be heard. This is where a knowledgeable and creative Digital Analyst and Strategist can be the difference between the story that no one hears and the one that everyone is talking about. I look at the business objectives and establish which marketing initiatives will result in the right message reaching the appropriate audience. Using Key Performance Indicators (KPIs) the success of each strategy can be quantified, and results used to drive future campaigns. The ability to understand the audience and their needs has resulted in an opportunity to take a closer look at goals and how we align ourselves to achieve those goals. I specialize in providing a hybrid of technical knowledge, logical thought, and creative strategy and use data to create stories that not only resonate, but also influence behavior.
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Marketing AnalystOptum Nov 2023 - PresentEden Prairie , Mn, Us -
Whiq Analytics & Optimization Program ManagerWorkhuman Apr 2022 - PresentFramingham, Massachusetts, Us -
Senior Analyst, Ecommerce Data & AnalyticsWorkhuman Mar 2019 - PresentFramingham, Massachusetts, UsWorkhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland. -
Web Analytics SpecialistCommonwealth Financial Network Oct 2017 - Mar 2019Waltham, Ma, Us -
Web Strategy ManagerUpromise Jul 2015 - Oct 2017El Segundo, California, Us- Use insights derived from analytics to drive the strategy for customer acquisition, technology, customer support, customer programs, and content marketing. Through measuring and understanding how real prospects and customers behave, recommendations can be made for the most efficient ways to obtain more customers and to keep them engaged.- Highlight points of failure in a customer journey and recommend ways in which to improve conversion rates- Conduct tests on key marketing pages to determine what content and calls to action resonate with different sources of traffic (natural, paid, email, direct, media/display)- Report on new products/services and make recommendations to business owners to refine their strategy -
Business Intelligence AnalystInternational Data Group (Idg) Feb 2015 - Jul 2015Needham, Ma, Us- Played an active role in choosing a database solution for a major internal initiative- Liason to a group of off-shore technology specialists to design and test the database- Worked on a team to vet out new partners for various data solutions -
Sr. Marketing AnalystCramer Aug 2013 - Feb 2015Norwood, Ma, Us -
Web AnalystCramer Sep 2011 - Aug 2013Norwood, Ma, Us- Be the storyteller using data- Create measurement plans highlighting key performance indicators (KPIs) as well as implementation plans for development integration- Analyze data for various clients using Google Analytics and Adobe/Omniture- Recommend optimization strategies- Use Sitecore CMS to maintain site content- Experience with SEO and PPC strategies- Provide monthly, quarterly, and ad hoc reporting using graphics, tables, and insightful recommendations- Present findings to both internal and client teams- Work closely with strategy, UX, and development teams as well as account and project managers to ensure that all client needs are exceeded -
Business Systems Analyst/ Web AnalystMassachusetts Financial Services, Inc Mar 2000 - Sep 2011- Utilize WebTrends to extract data relative to website activity- Analyze data and provide recommendations to be used to increase website efficiency, traffic, and ensure that business goals are being met- Extensive work with web site-related projects- Integrate business needs with technology to facilitate solutions to complex initiatives- Ability to work with databases, write SQL queries, and work with database developers in order to provide business users with easy-to-understand information in order to make the best business decisions- Manage the maintenance and business of applications related to Institutional client service and its integration with the web site. -
Programmer Analyst IiiMfs Mar 2000 - Sep 2011千代田区, 東京都, Jp- Print Automation Programmer 2004-2008- Took initiative to learn and implement programming and design elements to produce all monthly and quarterly performance collateral distributed both in print and on the web site- Wrote SQL to extract specific data points and worked with business users to ensure timeliness and accuracy- Displayed the ability to use both logical and creative thinking to provide solutions to business needs -
Project Manager - Performance CommunicationsMfs Mar 2000 - Sep 2011千代田区, 東京都, Jp- Performance Communications Analyst 2003-2004- Ensured that all performance-related materials were delivered accurately and within FINRA guidelines for distribution- Provided ideas and solutions to streamline processes that reduced time required to review documents -
Customer Service Representative - CorrespondenceState Street Research 1997 - 1999Us- Provided written responses to customer inquiries that were received via US Mail- Educated customers on mutual funds and investment products that were owned by them and managed by State Street Research- Series 6 and 63 Registered- Managed the response to all incoming email inquiries as email was introduced as a feature on the website in the late 1990's - Crafted personalized responses to incoming messages versus sending out canned letters or emails -
Customer Service Representative - Telephone And CorrespondenceKeyport Life Insurance Company 1993 - 1995- A part of a team of representatives who fielded incoming calls from both customers and agents- Series 6 and 63 Registered- LOMA coursed completed- Efficiently answered inquiries ranging from account balances to complex discussions detailing the finer details of owning an annuity or life insurance product- Responded in writing to State Department of Insurance inquiries filed by clients against the company
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Brokerage AssistantShearson Lehman Brothers 1991 - 1993- Acted as an assistant to 8 stock brokers in a busy brokerage firm looking to establish their customer base- Moved on to work closely to two established brokers to maintain their books, talk to their clients, and ensure that trades were executed as instructed
Deb Hawkins Skills
Deb Hawkins Education Details
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University Of New Hampshire, DurhamPolitical Science; Economics
Frequently Asked Questions about Deb Hawkins
What company does Deb Hawkins work for?
Deb Hawkins works for Optum
What is Deb Hawkins's role at the current company?
Deb Hawkins's current role is Senior Marketing Analyst at Optum.
What is Deb Hawkins's email address?
Deb Hawkins's email address is dh****@****ise.com
What is Deb Hawkins's direct phone number?
Deb Hawkins's direct phone number is +150874*****
What schools did Deb Hawkins attend?
Deb Hawkins attended University Of New Hampshire, Durham.
What are some of Deb Hawkins's interests?
Deb Hawkins has interest in Competitive Tennis, Cycling, Running, Crossfit, Ironman.
What skills is Deb Hawkins known for?
Deb Hawkins has skills like Analytics, Google Analytics, Seo, Digital Strategy, Strategy, Omniture, Marketing Analytics, Digital Marketing, Data Analysis, Marketing, Project Management, Ppc.
Who are Deb Hawkins's colleagues?
Deb Hawkins's colleagues are Angelica Jaramillo Harding, Alyka Leonardo, Brittany Pedigo, Madan Mohan, Gaurav Vlogs, Vignesh Arjunan, Amulya Agnes.
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