I have over 15 years of experience in business architecture, operations, strategy, and compliance to help organizations and executives align their OKRs and KPIs to business operational blueprints for maximum operating value. I get things done through effective mentoring with a sincere interest in professional's careers and well-being as a way to help them build their skills and effectively deliver the results needed.As an Associate Director - Business Architecture and other roles at UnitedHealth Group, I've developed and mentored professionals to achieve the best outcomes for the organization and its customers. I have extensive experience in merger-type acquisition integration, business process management, and product management. I am also an MBA graduate with strong analytical skills.Key Achievements Include:• Influence senior operations leaders to align strategic KPIs to Business Operations Architecture to launch capital investment efforts bridging strategy to operations execution done in partnership with product and project teams.• Led a team of Business Analysts through the execution of a multi-billion-dollar large-scale pharmacy acquisition integration project, focusing on reducing the call handle time and associated cost by 30% from 8 minutes to 5.• Oversought a project utilizing Six Sigma Lead process analysis, collaborating with senior management executives through the development of operational processes supporting 800 employees.• Reigned in control of the neglected project efforts and cost overruns by vendor consultants, completing with time to spare, achieving all objectives and 25% under budget, with the project generating in excess $1M in revenue.• Utilize vision-driven leadership to lead the development of a 3-year operational maturity development plan, utilizing proven industry best practices from Business Operations Architecture Guilt and The Open Group Architecture Framework (TOGAF).