• Operational Reporting - Support Integration Services by designing, building and maintaining suite of 50+ Tableau dashboards for executive and analyst operational reporting. Serve as analytics lead for Platform Services and Data Imports teams. Partner with stakeholders cross-functionally/cross-culturally in translating business needs to technical feasibility and methodology. Dashboards all incorporate self-service functionality and curated Confluence page links to empower business leaders to be data stewards.• Data Engineering – Honed SQL query writing and troubleshooting skills to build, test and operationalize complex datasets. Scope ranged from designing net new tables to completely refactoring outdated or inefficient tables without impeding end user experience. Reviewed and approved peer code to ensure query optimization.• Business Process Improvement – Influence business unit decision makers to streamline reporting metrics and identify key drivers. Built QA tooling through automated SQL queries to highlight business unit workflow discrepancies. Surfaced these insights into interactive dashboard and presented clear proposed solutions to business process owners to make data-driven decisions in their teams’ internal processes.

Partnered with product management team to provide data in accessible, digestible ways to provide quantitative insights to pair with qualitative narratives for new product feature strategy. Short tenure due to desire to be back in the healthcare sector to align with longer term career goals.

• Analytics & Insight – Engineered & implemented suite of 20+ interactive dashboards to analyze research activity across the University to support the research strategy & enable data driven decisions. Analyzed & joined complex datasets, producing insightful & user-friendly reports. Automated & standardized data visualizations replacing previous burdensome process of disjointed spreadsheets & significantly contributed to the University’s transition to a data-driven culture. Report audiences varied from business-level to executive level to university wide market share and benchmarking within the Russell Group. Ad hoc queries and reporting helped support multi-million pound research grant proposals and strategic initiatives across the University.• Project Management – Introduced Kanban methodology & sprint boards for internal project management. Developed intake process for reviewing data requests across the University business units. Managed weekly stand-ups to assess technical scope & communicated next steps with requestor for stakeholder management. Collaborated with subject matter experts to quickly learn data nuances & deliver actionable insights to cascade to local research strategies. • Data Stewardship – Served as data analytics consultant on dozens of strategic working groups to ensure technical reporting methodology aligned with business outcomes – examples include operationalizing institutional KPIs & publication analyses for local performance management. Organized and led cross-functional beta testing and user training groups on Tableau dashboards.

• Managed strategic relationship with one of athena's largest national labs. This included driving integration optimization initiatives, business development opportunities, and new product roll outs through strong relationships with key stakeholders. Developed project plan, criteria for success, and monitoring tools to determine product/workflow adoption and impact. • Worked cross-functionally with engineers, developers, IT support, clinical terminology experts, lab technicians, nurses and doctors daily.• Internal liaison with athena Analytics team to develop and test data intelligence dashboards, using PowerBI and Tableau. Served as subject matter expert in identifying and completing proactive integration opportunities to improve the network impact and connect more healthcare providers. • Served as team scrum master, advising on daily meetings, sprint planning and sprint reviews.

• Planned, built, and supported HL7 global standard integrations for orders and results interfaces through cloud-based electronic medical record service. Completed technical scoping with multiple internal and external stakeholders to review connectivity, HL7 formatting, and testing plans. • Designed and operationalized process to proactively monitor metrics across the entire cloud-based network to identify potential interface opportunities. Created data-driven framework using SQL queries, advanced Excel skills, and Power BI to present data in intuitive format . • Served on leadership team for advanced Excel analysis class for internal stakeholders. Developed course material and taught in-person training covering lookup formulas, advanced Pivot Table skills, and best practices for report generation.

• Expanded role in addition to prior market analyst responsibilities• Developed and implemented strategy for molecular diagnostics market, primarily in North America. Provided input for global strategy as well.• Qualified all biomedical leads in North America as first point of contact. Evaluated project scope, market potential and technical feasibility.• Served on SalesForce.com implementation team as marketing department leader. Investigated user problems and provided training. Compiled analytics on all email marketing campaigns.

• Identified new markets / new customers in microfluidics and sample preparation markets. Created and managed database of 600+ potential customers/collaborators for monthly online marketing campaigns.• Worked as key liaison between customer, engineering, manufacturing and sales to determine technical specifications, project timeline and market impact of new projects. Collaborated with client to solve design problems and implement solution. • Created automated monthly trend analysis and interactive dashboard via Excel PowerPivot for sales variance analysis. Utilized by upper management to easily identify and quantify gains/losses and refocus strategy for the coming month. • Provided technical training for customers and distributor sales reps through conference calls, webinars and on-site visits. Translated technical knowledge in simple, efficient manner through written and visual mediums.

• Relocated to England to be face and voice for college ministry to help grow membership• Responsible for developing and running a wide range of events to create awareness and interest in the organization. • Strengthened interpersonal and networking skills- the ability to approach a culturally diverse group of strangers and start a conversation that stayed on topic, yet was sensitive to their level of responsiveness.

• Identified contact information for Armedia’s target customer companies. • Developed lead generation database using Internet based searches including company websites, LinkedIn, and other sources.

• Assisted team of electrical engineers to perform regression analysis horn-antenna system coupling for the US Navy.• Developed computer models using self-developed skills in Matlab.