Hawra A. Email & Phone Number

Al Khobar, Sa

Eastern, Saudi Arabia

Event Management:-Event Coordination: Oversee the planning and execution of events from concept to completion, ensuring seamless coordination with vendors, sponsors, and internal teams.-Logistics Management: Manage all logistical aspects of events, including venue selection, catering, audiovisual needs, and attendee registration, to provide a memorable experience.Social Media Marketing:- Social Media Strategy: - Develop and implement comprehensive social media strategies aligned with overall marketing objectives to increase brand visibility, engagement, and customer loyalty.Content Creation and Management: -Create, curate, and manage engaging content across various social media platforms, tailoring it to the target audience and platform-specific best practices.Community Engagement: - Monitor social media channels for trends, customer feedback, and opportunities to engage with the audience, fostering a positive online community.Brand Promotion:-Brand Awareness: Plan and execute events that effectively promote the brand and engage target audiences, contributing to overall brand awareness and recognition.Vendor and Sponsor Relations: -Build and maintain strong relationships with vendors and sponsors to ensure successful event execution and secure necessary resources.

-Provided exceptional customer service by greeting and welcoming hotel guests, ensuring a positive first impression, and maintaining high levels of guest satisfaction throughout their stay.-Managed reservations, check-ins, and check-outs efficiently using computer systems, addressing any guest concerns or special requests in a timely manner.-Maintained a well-organized reception area, ensuring cleanliness and an inviting ambiance for guests.-Collaborated with various departments, including housekeeping and maintenance, to address guest requests and ensure a comfortable and enjoyable stay for all visitors.

Saudi Arabia

-Demonstrated exceptional telephone etiquette by courteously and efficiently answering calls and gathering all required information for order processing.-Collaborated with IRD team members to facilitate timely and accurate delivery of orders by ensuring seamless communication, proper documentation, and efficient coordination with kitchen staff.-Maintained meticulous records of all guest requests, ensuring their accurate and timely fulfillment.-Ensured prompt delivery of orders by actively monitoring their preparation, facilitating efficient communication between departments, and closely supervising their final delivery to guests.

Saudi Arabia

-Successfully resolved guest issues by employing effective problem-solving techniques, ensuring utmost satisfaction.-Proficiently assisted in wake-up call services, ensuring timely and reliable wake-up calls for guests.-Demonstrated exceptional ability to accommodate both general and unique requests from guests, enhancing the overall experience.-Actively served as a valuable resource for guests, providing accurate information on transportation options and local establishments

Education record

Education record