Aaron Hay Email & Phone Number

Calgary, AB, CA

Toronto, Ontario, Canada

As a Senior Solutions Engineer, I help break down technical barriers to enable our sales and partners team to show high growth, high volume, and breakdown complex workflows to accelerate the growth of their business with AlayaCare. Consulting on their EHR technology stack and business objectives, and provide guidance on how to best leverage the AlayaCare.

Toronto, Ontario, Canada

- Supporting sales executives with solution selling into prospect account base.- Partnering with sales executives to plan, prepare and execute on strategic deals in complex sales cycles.- Modeling the financial business case associated with each sales opportunity.- Successfully match customer pain/requirements to proposed solutions.- Create and deliver.

Remote

- Assisted clients with complex data migrations including writing custom SQL reports and simple scripts for data updates.- Trained new clients on using the Procura report writing platform.- Analysed client data to develop custom reports to meet reporting requirements.- Managed multiple projects from sales hand off to post go live support.

• Help customers successfully implement Complia Health’s Procura products and services.
• Deliver and schedule clinical customer training in the classroom, on the web and onsite at customer locations.
• Troubleshoot problems with product implementation and find creative solutions according to each customer’s unique need.
• Work with the product support team in answering clinical support requests from end-users.
• Develop and maintain curriculum and materials for new products, enhancements or services.
• Conduct product and implementation testing.

Calgary, Canada Area

- Assist CBI Alberta locations with prioritization of projects, requirement gathering and roll outs.- Specific focus placed on workflow optimization and defining operational requirements.- Define measurable outcomes for evaluating implementations/deployments/change management- Documentation of leading practices and workflows to support change assessment.

200, 1601 9 Ave S.E. Calgary, AB T2G 0H4

• Documented best practices and workflows to support changemanagement.
• Acted as a pre-sales technical support during client presentations byoutlining project specifications
• Assisted clients with their information management programs as well asbuilding naming conventions for their documents.
• Studied Business Functions and review current process to: assess impactof change, improve systems, and determine operational objectives.
• Supported clients with project deployment, review and documentation.

Calgary, Canada Area

• Contract Information Management Admin
• I helped to maintain and develop two major imaging projects with a 3rd Party Group.
• Developed a Risk Management process using the internal Encana Risk Matrix to address possible risks as well as solutions.
• Worked with various Surface and Mineral Land Administration groups to outline individual documents that were incorporated into a taxonomy for their specific needs.
• Using internal and external reporting databases, I developed a comprehensive weekly report for senior management.
• Helped to maintain a very high standard of quality with tight deadlines while at the same time maintaining client confidence and employee understanding.

Calgary, Canada Area

• Team Lead/ Project Scanning
• Lead a 24/7 team including several individuals who have English as a second language.
• I helped establish and run two major scanning projects one with a major Canadian oil company.
• Managed a team 15-20 staff at any given time managing 3 shifts a day, as well as their payroll.
• Worked with Oil and Gas related documents (Land administration Documents and Tour Reports) and helped our clients to establish naming conventions, internal databases and validation procedures to handle their documents.
• Helped to maintain a very high standard of quality with tight deadlines while at the same time maintaining client confidence and understanding.

Bachelor Of Arts, Art History

Business Analysis Extension Certificate, Business Analysis, A+