Hayley Cheng Email & Phone Number

Chatswood, New South Wales, Australia

Sydney, New South Wales, Australia

Manage portfolios' end-to-end recruitment - with a focus on Tech ServicesWork closely with HR Business Partners of each area to manage expectations and plan future roadmapsUp-lift team's capability and use of LinkedInCollaborate with Communications and Marketing team to create media tiles and invest in EVPRecruitment & Selection Policy presentations for educational and awareness purposes

Sydney, New South Wales, Australia

Manage end-to-end recruitmentLinkedIn Talent Acquisition Award Finalist, 2022Championed team LinkedIn uplift projectProvide recruitment suggestions and expertise backed up by Talent Insight dataContribute and participate in Employee Branding projects

Sydney, New South Wales, Australia

Managing end-to-end recruitment for AU IT roles including; job posting, phone screening, talent sourcing, interview scheduling, reference checks, clearances and drawing offers. Working with a number of stakeholders of all levels within the company, through meetings, briefs and catch ups, to ensure expectations are set and met - SEEK, LinkedIn Recruiter, Talent Insights, Workable, Xref, CVcheck, Checkmate, HireVue, TestGorilla, DocuSign

Sydney, Australia

High volume contact centre, entry level recruitment for Govt clients- Assessment centre set up and facilitation- Resume screening and phone screening- Update and maintain candidate information in our Recruitment Management Systems with frequent check-ins to keep candidate warm and informed - Reference checks and verification- Co-ordination of background checks, including Government security clearances and police checks- Schedule appointments and interviews-… Show more High volume contact centre, entry level recruitment for Govt clients- Assessment centre set up and facilitation- Resume screening and phone screening- Update and maintain candidate information in our Recruitment Management Systems with frequent check-ins to keep candidate warm and informed - Reference checks and verification- Co-ordination of background checks, including Government security clearances and police checks- Schedule appointments and interviews- Contributing to internal reviews and audits to identify gaps and resolve issues in processes- General administration, support and ad-hoc tasks as required - Liaise with internal company stakeholders- Working collaboratively in a fast paced environment for volume recruitment- Implementation of new systems including developing procedural documents- JobAdder, Xref, WorkPro, Revelian, FlareHR, SharePoint Show less

Sydney, Australia

LEAD Agent, Floor Walker- Coach and develop new agents on procedural content- Work autonomously part of a team- Regulate breaks within the team- Report observations and incidents to TL

Sydney, Australia

Debt skilled Agent - Outbound and Inbound calls- Two employee of the month awards 'Superstar'- Meeting KPI targets within 2 weeks of up-skill- 100% National Quality Standards met - Collate and distribute daily team statistics

Sydney, Australia

Individual and Business skilled Agent - Inbound calls- Official ATO recognised 'Compliment'

Australia

Educating and assisting students from K - Yr10 in their mathematics skills. Utilising NumberWorks'nWords methods to teach topics, tailoring explanations to each student to their needs. Regular reporting to parents and manager to track and ensure academic improvement.Train new staff on procedures and teaching methods.