Deborah Hay Email & Phone Number

Southampton, England, Gb

Southampton, England, United Kingdom

PROJECT MANAGEMENT, communications and business support at CARNIVAL UK, for the Digital Guest Programme - a programme designed to offer guests a digitally enhanced and contemporary travel experience from start to finish. User Guides being written to support the set up of the Project Management Office (PMO).

Project Change and Administrative support within the HR team. Contract extended from six to nine months. Succinct 121 notes also taken to support staff as part of Consultation process for Organisation Re-structuring.

Salisbury, England, United Kingdom

PROJECT Management mentoring and support in preparation for Advisor Business Readiness at Nucleus Financial, specifically for developments to new SIPP Platform (Self-invested personal pension) and other market leading investment products. Prior to departure compiled an extensive first draft user guide for the Portable Framework processes, in preparation for future Advisor Business Readiness projects. Project Administrator; mentoring and supporting workstream leads and providing project status updates to Senior Management team using Project Management methodologies. Tracked milestones against baseline plans for Senior Management weekly reports. Producer of Project plan Gantt charts and POAPs (Plans On A Page). Six month contract.

Hampshire, England, United Kingdom

BUSINESS Administrator/ Project and Communications professional within the Marketing division. Wrote the user guide for expenditure tracking. Support for Global store environment design and development team. Project Management and budget control. Spending tracked for budgeting. Project Management methodologies utilised.

West Sussex, England, United Kingdom

Interim cover role - Project and Supplier Relationship Manager at Rolls-Royce Motor Cars (RRMC) to establish very early Battery Electrical Vehicle (BEV) installation options for future owners of RRMC’s first electric car, Spectre (launch in 2023). Also, Interviewer on an RRMC panel - collaborating with RRMC Procurement to appoint a Project Management Consultancy team (Accenture) for longer term Programme/Projects relating to sustainable RRMC store renovations across the geographical area of Europe, also with considerations to long term Regulatory zero carbon energy requirements. A Project to develop the exclusive RRMC Russian Customer Services in-car and mobile application (Whispers) was delayed due to the outbreak of war in the region.

Hampshire, England, United Kingdom

Project Support Officer to the Aquila Project Management team. Document Controller for the New Nuclear Build (NNB) Project using SharePoint, Excel and Teamcenter databases, collaborating with third party suppliers (AMS Nuclear Engineering) as well as EDF at Hinckley Point C, a high profile new nuclear power station build in West England. Project Support for the Replacement Analytical Project (RAP). Responsible for the provision of multiple aspects of project administration associated with design and build projects, from the tendering stage to delivery through administration of budgets, procurement, planning, project reporting, processing of project timesheets and recording of minutes. Preparation of accurate project and financial reports.

Hampshire, England, United Kingdom

Campaign, promotions and Project Management, as well as selling and customer service fulfilment. Staff training for regulatory auditing and Business Protection. Relocated from London back to Hampshire (Aug 2019). Transferred roles and location within the JL Partnership.

London, Greater London, United Kingdom

Project Management Officer (PMO) at Franco-American Asset Manager in London office (St Paul’s). PMO support for all projects, with a focus on Financial Regulatory go-live dates for Compliance, as well as Communications/ FAQs coordinator for Client questions regarding mandatory Financial Regulatory requirements. Provided high standard, headline project news as well as detailed, monthly overview reports to the Executive Management team, to enable Senior decision makers to direct overall Project/ Programme prioritisation, such as the required roll-out of the mandatory Financial Regulatory projects (GDPR, MIFID II, PRIIPS) and also with regards to the scheduling of other mandatory, discretionary and New Business projects.

London, United Kingdom

Investment Communications Project Management Officer (PMO), Contractor/ Consultant at Credit Suisse (Canary Wharf, London) with a remit to roll out and manage the effective communication across the Investment Bank of the global Financial Regulations (Dodd Frank, EMIR, FinfraG, Global Trade Reporting, MIFID...). Regular, branded, well written updates circulated to targeted contacts and teams within the bank, as well as client reach out notes. Strategies developed utilizing Media (websites, events, broadcasts).

Canary Wharf, London, Uk

Contract position. Liaison with the public, Mutual Society members and FCA teams to offer advice regarding FCA Mutual Society procedures and process. Mutual Society case manager. Efficient turnaround of cases to meet targets. Also, project managed the reallocation and modernisation of team storage and filing system. General administrative duties and daily task management, working to targets within the Mutuals team.

The City, London, Uk

Contract position. Budget and project planning, as well as coordination and promotion of global events (such as Annual Global Fund Manager Conference, April 2013). Set up and promotion of external and internal company broadcasts via internet (webinars).Third party liaison. Breakfast seminar set up. Invitations sent out using data management systems (Eloqua, Salesforce). Venue, catering management set up for events as per project scope, deliverables and budget.Budgets tracked using Excel.

The City, London, Uk

Permanent role. Admin and Project Management responsibilities, reporting to the Chief Administrative Officer in the London Investment Office (LIO).Management of Unbundling approach for MIFID (Regulatory Change requirement under 'Markets in Financial Instruments Directive'). Responsible for the production, distribution and timely payment (to external brokers) of equity research broking agreements (per Equity desk) using internal checklists, sign offs and procedures. Payment tracking reports also produced for Head Fund Managers. Broking agreements created quarterly.Events organiser. Co-coordinator of internal office communications. HR liaison. Document distribution. Accounts management. Client facing and third party management. Set up induction training and orientation for new starters.

Blackfriars, London, Uk

Contract position. Project Management in Communications and Investor Relations department for FTSE 250 Media company, UBM. Responsible for setting up Investor Relation meetings and establishing procedures/ processes within a newly managed and staffed department.Key co-ordinator of year-end, mid year results and annual report.

London, Uk

Permanent role. Based in London. Client Services Manager (CSM) for Antenna Audio, a BAFTA winning international audio production company with a head office in San Francisco. Managed and motivated on-site teams to sell audio guides at various UK sites, such as the V&A Museum. Audio guides continually produced, sold and serviced at various different sites throughout the UK, such as Kings' College in Cambridge, the Tate Modern, the Royal Academy of Art, the Science Museum, St Paul's Cathedral, Leeds Castle, Trentham Gardens, Warwick Castle and the annual Summer exhibition at Buckingham Palace.After the Sales teams successfully secured a contract of work, was first point of contact for Clients in south of UK, from the creative concept for the audio tour production through to the audio guide delivery and on-site operations. Project Management skills utilized.Responsible for developing Marketing campaigns with Clients to promote on-site audio guide sales and to plan and track progress with regards to on-site budgets.

Blackfriars, London, Uk

Contract position. IPC Media was bought by Ti Media. New role in Subscriptions and Marketing department, which managed subscriptions to print titles such as Marie Claire, NME and Country Life. Project Manager of multiple projects. One direct report. Managed relationships with third party suppliers. Introduced Project Management processes and project life cycle templates. Left to pursue permanant role options, having had an invaluable introduction into a Media Sales environment.

Kingsgrove, Sydney, Nws, Australia

Sponsored by Australian company, SecurityMail, which supported my year of residence in Sydney, Australia. Employed as a PMO within a Project Office team set up to implement a pioneering IT project, Bpay View. For the first time Australian consumers could opt to receive notification of their bills via the Internet rather than via the post. Project Office coordinator.

Canary Wharf, London, Uk

Permanent role. After six months as a Project Management consultant (representing Severn) at Morgan Stanley, London, UK, was offered a permanent position with MS on the Straight Through Processing (STP) cutting edge IT project team.Coordinated a global project support office as part of a team in London, New York and Tokyo. Travelled to New York, USA with project leaders to set up the global project office. Based in London for the main part, produced and tracked project life cycle documents, templates, reports and project plans, also Gantt charts, for tracking milestones, dependencies and deliverables. Also tracked change management process as required and supported the project managers.

The City, London, Uk

Permanent role. Recruited as an English and French speaking European Studies graduate. Various Project Management Office assignments at ABN AMRO, Kingfisher, Morgan Stanley, London, UK. Was offered a permanent Project Management position at Morgan Stanley Investment Bank, based in London.

Brentford, Greater London, United Kingdom

Permanent role. After 3-year Modern European Studies degree was completed in June 1996, recruited into a graduate Sales Support position at Morse in October 1996.

Loisin, Nr Geneve, France/ Perpignan, France/ Javea, Spain

Prior to 3-year degree in European Studies and French language, which started in 1993, travelled and worked in France for 2 years to learn to speak French fluently.

Southampton, Hampshire, Uk

Indentured on a two year journalism training scheme. Daily news gathering, general reporting duties, feature stories. Legal and Local/ National Government studies. Front page stories. Following written assessments, was inducted as a reporter after six months as an editorial assistant to the editorial team (both permanent positions).Appointed editor of a weekly educational page aimed at school children. Used communication skills to build relationships with teachers and pupils at local schools in Southampton, Hampshire.

B.A. (Hons) Modern European Studies, Graduated With Honours. French, European History, Economics And Politics., 2:Ii

Activities and Societies: 3-year BA Modern European Studies (MES) course included six months studying the same degree course in France.

National Council For Training Of Journalists, Preliminary Studies

Journalism studies in Law, Government and writing techniques, whilst indentured as an apprentice reporter at The Southern Evening Echo.

Gcses: Eng Lit. B, French B, History B, Art C, Maths C, Eng Lang. C, A’Levels: French, Eng Lit, Art.

Preparation For Gcses

Passed 11+ Examinations