Hayden Hutton, Mba Email & Phone Number

Camas, Washington, United States

Camas, Washington, United States

Vancouver, Washington

Work collaboratively with a wide variety of individuals and staff, ensuring excellent customer service, product presentation, product enthusiasm and education, and comfortable environment for small to large groups. Coordinated with vendor and product distributors (including Fort Side Brewing, Ft. George Brewing, North Jetty Brewing, Loowit Brewing), ensuring correct inventory shipment and entering into the system. Facility supervisor with opening and closing responsibilities.

Hilton Vancouver, Washington

Served as team lead for new hire orientation and select trainings. Provide exceptional customer service to all guests, ensuring a comfortable visit and superior accommodations, while achieving team and brand goals. Greet, register, suggestively sell (and upsell) rooms, issue room keys, and assign rooms to guests in an efficient, warm and friendly manner. Answer inquiries pertaining to the hotel and its amenities, local food, area attractions and provide travel directions Perform quality assurance (QA) requirements for department. Ensure that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed. Take initiative to offer assistance or answer questions throughout the hotel. Manage guest complaints, ensuring superior guest satisfaction, including the documentation of all requests, complaints or problems - notifying designated department/personnel for expedient resolution. Coordinated efforts with housekeeping for the guest needs. Confirm and communicate reservation cancellations via telephone, computer and in writing. Update the shift-to-shift log regularly and accurately to ensure proper communication between shifts is maintained.

Master Of Business Administration - Mba

Activities and Societies:CAPSTONE PROJECT – Avid Methodology: Developed a contemporary approach to systematically resolve the risks.

Wsu Finance Certificate

Courses included Global/International Finance, Financial Management, Assets, Depreciation, Cash Flows, Company Valuation, Acquisition.

Bachelor'S Degree, Wine Business Managment