I am a highly motivated, reliable and conscientious person who has always strived to go above and beyond. As a member of the 1051 Dartford Air Cadets from 2009-2014 I have achieved the rank of sergeant, where I have experienced and gained many skills I now use in daily life. Solutions delivery consultant bringing two years of experience achieving ambitious goals in challenging IT environments. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs.Service Desk analyst at Bionic, playing a key role in the delivery of high-quality technical support for the business and the customer, responsible for providing technical assistance, troubleshooting, and support to end-users, with a specific emphasis on Windows OS and the Apple OS.I practice Judo twice a week, I am very passionate about the sport and incredibly determined to do the best I can at mastering it just like everything else I am passionate about.I have a Level three extended diploma qualification graded at D*D*D which includes modules consisting of:CCNA Routing and switching Communication and employ ability skillsComputer systems Information systemsManaging networksOrganisational systems securityComputer networksCommunication technologiesIT systems troubleshooting and repairHuman computer interactionMaintaining computer interaction Website productionDigital graphicsNetwork system securityComputer game design Spreadsheet modellingCisco exploration network fundamentalsCisco Exploration routing protocols and concepts As well as more recently a Level 3 diploma in IT systems principles consisting ofTelecommunications principles Communication TechnologiesTelecommunication systemsAlong with experience in:AzureIntuneDesktop centralManage engineMimecast SalesforceActive DirectoryMicrosoft exchange