Providing mental health support to people in need using various Psychological Therapies. with a focus on helping people, families and communities thrive even in these trying times.

At Bell Training Group, we are committed to helping improve your business, showing you how to leverage the strengths of your people - and make your processes work for you! We help people discover their hidden talents and find more meaning, engagement and fulfilment in their work. Applying the proven research and practice of Applied Positive Psychology and Lean Six Sigma Continuous Improvement, we help Leaders and Teams in small and large businesses who are looking for new ways to drive success, engagement and profit.Through our Consulting Services, In-house, Public and Online Training and Coaching Programs, Bell Training Group can ignite excellence in your Team and strengthen your Business. Our valued client list includes, amongst others, City of Greater Geelong, Deloitte, NBNCo, Salvation Army, Catalyst Education, Bank of Queensland, BMW, Toll Logistics Group, and ITW Deltar to name a few.For more information, visit www.belltraininggroup.com.au

Continuous Improvement Australia offers Lean Workshops, Six Sigma Online Courses & Live Workshops and SCRUM Online Courses.All this to help businesses reduce costs, become more effective and efficient and increase their profits.Currently Six Sigma Black Belt Consulting for Deloitte at nbnCo.

Being invited back to work directly for nbn Australia after two previous contracts with the business through Deloitte and Accenture suggests that I must be doing something right!Using my Lean Six Sigma Black Belt skills and my people and culture skills developed thought studies in psychology, I have led or supported multiple customer focused process improvement projects with various teams across the business.Recent projects include: reducing Telecommunication Industry Ombudsman complaints, reducing equipment usage through creating accurate reporting to guide reporting and operational process improvements, reducing call center query volumes through IT and process improvements.Working with Retail Service Providers (Telcos) including Telstra and Optus, Service Delivery Partners and various teams within nbn Australia I have had the opportunity to assist in improving internal and external facing communications, processes and most importantly, customer experiences of both NBN connections and resolving service issues.

Continuous Improvement Manager for sites in WA, Victoria and New ZealandTraining, mentoring, coaching and providing support for sites from operational staff through Operations Managers to Business Managers on all Continuous Improvement processes.

Operations & Contract Management for small to medium In2store clients, Products ranging from Cosmetics, Sporting Goods (Footwear & Apparel) to Video Conferencing Equipment.

Strategic Planning and Management of Product through Import, Value Add and Delivery to Customers. Hospitality Industry Customers. Italian Designer and Office Furniture

Multi Client site specialising in 3PL for POS (Point of Sale) advertising. Manageing a casual workforce of between 2 - 20 people. Working with a small team to provide the best possible service to an array of customers and their changing needs.