• Acquire critical new business by in taking customer devices and assessing customer needs • Collaborate closely with owner and store manager to improve the customer experience, improve organizational methods, and pioneer ways to expand the business • Train and monitor employees and interns in refurbishing and repairing laptops and desktop computers • Disassemble computers skillfully to perform repairs, replace faulty parts, and upgrade internal components• Refurbished thousands of laptops, desktops, and other devices • List refurbished computers on websites and online auction sites with precise descriptions and high-quality photos• Facilitate customer transactions to ensure that customers are charged correct amounts listed on invoices• Resolve any predicaments a customer may have with the services and products they received• Catalogue inventory while keeping track of purchases and sales using a spreadsheet• Optimize business efficacy by organizing large amounts of inventory and keeping all workstations uncluttered• Restore computers that have been infected by malware• Analyze inventory to determine the value of electronics before and after being fully repaired

• Dependable, hard worker who was promoted numerous times starting as a dishwasher and ending as a full-time line cook• Conducted employee training resulting in a more efficient and effective kitchen • Maintained high standards of quality to ensure food was cooked to meet company standards • Excelled in an intense environment usually fulfilling several jobs at once