• Provide daily direction and guidance to associates in my department, overseeing merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities• Support the Group Sales or Department Manager in achieving departmental goals for sales, gross margin, inventory shrinkage, and payroll targets• Prepare task lists and ensure the execution of merchandising directives, including plan-o-grams and promotional campaigns• Promote and sell the Cabela's Club Card to customers and train staff on sales tactics, effectively communicating the benefits of the card, including points accumulation, discounts, and access to member-only events, to drive card enrollments and maximize customer participation

• Restructured the internal sales process and devised a compliant script adhering to federal and state regulations• Expanded and optimized existing lead generation sources to generate a higher number of quality leads for effective conversion• Established an affiliate program aimed at incentivizing both active and potential leads to generate and convert warm leads

▪ Conducted inbound and outbound marketing activities to identify and qualify potential partners, nurturing warm lead▪ Successfully negotiated and finalized partnerships with values ranging from 25k to 125k.▪ Took charge of recruiting, interviewing, and training new business advisors, acquainting them with partner qualification and sales processes▪ Conducted comprehensive research and market analysis on potential partner projects, assessing required investment levels and managing ProductMentor's investment exposure▪ Collaborated with the Head of Joint Ventures in co-developing a multi-call script

▪ Efficiently managed timely communication both internally and externally with clients and colleagues▪ Implemented effective resolutions for service/product issues while upholding company culture and profitability▪ Oversaw backend inventory and payment systems, along with domestic and international shipping systems, ensuring internal operational standards were met▪ Organized and distributed up-to-date product, marketing, and sales metrics to leadership and department heads for comprehensive evaluation of company-wide productivity▪ Provided supervision and training to new Customer Service Agents, covering policies, procedures, products, and software tools

▪ Managed inventory and conducted face-to-face sales interactions with private and business customers, leveraging extensive product knowledge to meet their specific needs▪ Drove business growth by establishing new relationships with distributors and manufacturers, expanding the range of offerings available to customers▪ Demonstrated expertise in designing and building custom duty-grade firearms, catering to the requirements of law enforcement officers and individual customers▪ Provided comprehensive training to new and intermediate shooters, focusing on safety, maintenance, and technique, delivering information in an approachable and easily understandable manner▪ Collaborated with local SWAT teams and Utah National Guard soldiers to develop and facilitate advanced live-fire training exercises, ensuring the highest level of preparedness and skill development

▪ Oversaw and supervised groups of 10-20 young adult clients in an urban setting, coordinating and facilitating multi-hour excursions▪ Developed and conducted therapeutic clinics focusing on substance abuse, recovery, and self-care topics to promote client well-being▪ Served as the transportation manager, ensuring seamless transportation arrangements for clients across various levels of care, acting as the primary point of contact for new clients arriving from SLC airport and ▪ facilitating their transition to the next level of care▪ Assisted the Recreational Therapy team in organizing and executing activities that reintroduced active outdoor engagement as a valuable tool for long-term mental health

▪ Managed groups of 5-12 young adult clients throughout 15 consecutive days per shift in the backcountry of Utah, overseeing their well-being and engagement▪ Organized and executed safe, educational, and therapeutic adventures for clients, ensuring a positive and enriching experience▪ Taught and enforced safety protocols for co-staff and clients, particularly during high adventure and high-risk activities such as technical canyoneering, rock climbing, mountain biking, rappelling, and survival skills▪ Demonstrated compliance with guidelines for policy, safety, medication distribution, HIPAA regulations, and emergency protocols, while also training staff members on these essential procedures

Consistent top 10% of the company in sales performance. Excel at post close member support. Participated in a peer led group designed to motivate and engage employees in the work place.

I manage outreach and affiliate member support and lead enterprise account sales. Currently focused on growing client base for AddictionWise with in-person meetings and affiliate marketing partnerships.

Duties included appointment setting, sales consultation, account set-up, customer service and client relationship building.

Assistant Manager with 8 employees. Managed cash, people, sales and customer service in a busy retail environment.